10 years of planning and delivering activities for the Yorkshire & Humber regional centre a part of National Constructing Excellence. I’m extremely proud to be involved in this organisation that has a vision to deliver a better built environment through innovation and collaboration. Delighted to share best practice and knowledge transfer between industry and academia.Full event management of the annual Constructing Excellence in Yorkshire & Humber Awards ceremony. This prestigious and high profile awards ceremony recognises and rewards the very best examples of construction excellence, collaboration and best practice the regional built environment industry has been involved in over the last 12 months.

Managing corporate events & projects for the Centre for Knowledge Exchange (CKE) an enterprise hub based in the School of the Built Environment at Leeds Beckett University. This includes Constructing Excellence in Yorkshire & Humber (the regional partner to National Constructing Excellence) and thinkBIM a network for BIM & Digital Construction in the region.Full event management of projects and events and acting as a focal point for professional partners, academic groups and business members. Our programme of events includes webinars, conferences and large scale industry awards dinners. Providing marketing, communications, social media & financial support. Maintaining and updating computerised records and databases. Organising and servicing events meetings and preparing and compiling correspondence and event reports. Updating the CKE network blog pages with information pre and post event. Budget management, venue logistic planning and sourcing sponsorship & suppliers.

Faculty Secretary for Higher Education & Construction Management and On-site Assessment and training. Providing secretarial and administrative support to Managers and Faculty Teaching staff. Co-ordinating the duties of the Business Administration Apprentice. Undertaking typing of all correspondance for Faculty Managers and Teaching Staff and to provide assistance and advice to other Faculties/Central Services. Establishing and maintaining computerised and manual records and filing systems. Processing purchase orders and maintaining financial records/databases - this included keeping records of all staff & curriculum development and booking courses/hotel accommodation when required. Maintaining a diary system for the Faculty Director, making and confirming appointments where necessary. Updating learner records and producing progress reports for parents/employers and end of year progress reports. To enter DIS data and reconcile with class registers. Organising and supporting a vast range of Faculty meetings including minute taking, organising meeting papers and hospitality (internal and external). Assisting in the enrolment/registration of learners and to support the Faculty during events such as open days/enrolment days and tours of the College. To be the first point of contact for all part time HE course enquiries providing information and advice to prospective students/employers. Co-ordinating all the administration for the on-site assessment and training section and supporting a team of Assessors who work on-site.

Administrator for the Skill Start provision. To co-ordinate all the administration for courses in 4 trade areas. To liaise with key contacts such as job centres, probation service and connexions to promote the courses and to enrol students. To input timetables and registers for all lecturers and classrooms within the timber section of the Faculty. To maintain accurate student records on the College database. To assist with the College open day and enrolment days providing tours of the College and general advice to students and visitors. To support a range of Faculty meetings including team/manager meetings and disciplinary meetings. To be the main contact providing high level and efficient secretarial support to students, lecturers, visitors and contractors at a satellite College site.

To provide high level administrative support to a team of Assessors, Candidates, Employers and Faculty Managers. To enrol and register candidates for on-site assessment and training courses from NVQ Level 2 to NVQ Level 7 in Construction Management. To maintain accurate student records on the College database. To organise and prepare work for inspection during audit and external verification. To assist in the College Open days and enrolment days providing tours of the College and advice to students and visitors. To be responsible for checking and clearing funding errors on the monthly ILR file to be sent to the Skills Funding Agency.

To provide administrative support to lecturers, students, employers and Faculty Managers. To deal with enquiries from parents and employers regarding attendance and course information. To take minutes in Faculty meetings, prepare meeting papers and organise classrooms and hospitality. To take minutes in student disciplinary meetings and meetings of a sensitive nature. To maintain accurate student records on the College database. To assist in the College open days and enrolment days providing tours of the College and advice to students and visitors. To input tutor timetables and registers on the College database.

To provide a help desk service to all internal and external users of the Thomas Cook Tour Operations travel booking system. To log all calls and investigate system problems. To liaise with other internal departments such as data control and technical support in order to investigate and solve user problems.

Dealing with the care and maintenance of flights and accommodation on the TCTO system. To ensure that all aspects of the holiday brochures were accurately input onto the Thomas Cook Tour Operations system with accuracy and speed in order to meet strict brochure deadlines. To assist with training new members of staff and other departments on data control systems.

Booking and amending holidays for both the trade and the general public in the Thomas Cook Tour Operations call centre. Achieving a consistently high call ratio whilst often dealing with difficult calls involving flight and accommodation changes to holidays.

General office duties including typing and telephone enquiries from the trade and general public. Assisting the brochure department with proof reading of travel leaflets and brochure information. Distributing promotional material to customers.