Managing the end to end imports of glassware from Pasabahce in Turkey & bulgaria into major retail stores & supermarkets in the U.K.Responsible for making sure customer needs are met by liaising between them and the manufacture and ensuring their voices are heard while coordinating with others and fulfilling contractual day-to-day dutiesOverseeing the agency-customer relationship, determining customer needs—what they’re looking to achieve short-term and long-term—and ensuring the agency deliversPart salesperson, part customer-service rep, an account manager is all about doing whatever it takes to get the job done.