Donna Mello Email and Phone Number

• Masterfully managed intricate C-suite calendars across multiple time zones, incorporating world clock tools to ensure seamless scheduling.• Orchestrated high-stakes international travel arrangements for C-Suite executives to Korea, Canada, the Netherlands, Hawaii, and Mexico, ensuring comprehensive itineraries and contingency planning.• Optimized CEO's Ceraweek conference schedule through strategic back-to-back meeting coordination, including detailed participant briefings.• Spearheaded facility maintenance operations encompassing AC systems, roof repairs, building security, IT challenges resolution, and general building upkeep.• Implemented efficient purchasing protocols for corporate merchandise, office supplies, and stakeholder gifts.• Coordinated comprehensive catering services across three office locations, leveraging food and beverage industry expertise.• Facilitated stakeholder engagement through coordinated meetings, welcome presentations, and strategic corporate gift programs.• Demonstrated advanced proficiency in Microsoft Office Suite, Zoom, Teams, SharePoint, Expensify, AMX GBT travel, and Monday.com.• Managed core office operations, including mail distribution, visitor reception, new employee onboarding, research initiatives, and records management.

• Delivered premier concierge and administrative support to the president of a commercial real estate enterprise.• Established and maintained robust vendor relationships for comprehensive building services, implementing detailed project tracking systems. • Executed multifaceted administrative responsibilities, including travel coordination, document notarization, financial transactions, tracked licensing requirements, and expense reporting.• Implemented preventative maintenance strategies for facility systems and equipment. • Managed diverse property portfolio, including two residences, a three-story office building, and a ranch, both independently and as part of a team.• Pioneered digital solutions, including QR code integration for company business cards.• Curated and executed an annual corporate gift program for 75 stakeholders.• Maintained strict confidentiality protocols for sensitive personal and business information.

• Facilitated high-level communications between CEO and Texas state boards and officials, including the Governor of Texas, regarding philanthropic initiatives.• Coordinated complex international hunting expeditions to Argentina and Africa, including private jet logistics and guest arrangements.• Managed international firearms registration processes and trophy shipment logistics for multiple participants.

• Supported operations at SCI's premier Houston location while maintaining exceptional customer service standards.• Managed presidential calendar, expense documentation, and confidential administrative duties.• Ensured compliance with federal, state, and local regulations regarding confidential and legal documentation.• Coordinated CEO's charitable contributions to fine arts, children's causes, and medical organizations.• Provided professional front desk coverage, including phone systems and visitor relations.

• Created 22K gold granulation pieces for clients including Saks Fifth Avenue, art galleries, and private collectors.• Featured in Lark Books: Showcase 500 Art Necklaces (2013).