Supervised 30+ permanent and temporary employees in a production based environmentScheduled daily assignments and supervised workflow to ensure timely/accurate processing of various dataCarried out various tasks including but not limited to the interview process, performance evaluations, promotion recommendations, scheduling employee leave and salary increasesAssisted internal and external customers in researching and problem solving Prepared daily, weekly and monthly statistical reports for the review of senior managementAssisted with monitoring and ordering office supplies and materialsMonitored the data entry and reconciliation check amounts in the Check 21 application for timely bank depositServed as a source matter expert for the Data Capture System; collected information requested by ISD staff; investigated and resolved problems within the application; reported all escalated systematical issues to the proper channels