Donna-Maree Chamorro Email & Phone Number

Remote

United States

Manage a portfolio of six clients, totaling a $12M client budget, profit, and loss, forecasting and growth to ensure the achievement of financial goals and targets for each client. Coordinate with other matrixed directors to ensure a consistent approach to working client relationships and mutual accountability to the client across the org. Act as program.

United States

Served as the critical liaison between the campaign, data technology, and digital email teams to ensure communication channels remained connected and transparent. Directed internal reporting and operations tools to grow accounts and mitigate risk. Established project requirements and set priorities, to support overall planning and programming, including.

United States

Responsible for executing the entire campaign process from instruction receipt to file production, leveraging the Alterian Marketing Suite under the retail delivery unit. Oversaw the daily campaign production schedule for 3 years, tracking 3000 plus change requests and monthly campaign metrics report. Developed and documented best practices to improve.

United States

Managed 10 direct reports, providing coaching and career development, and onboarded new managers to familiarize themselves with policies and practices. Managed an OnStar campaign re-platform, including requirements gathering, campaign design/development, parallel testing, and deployment resulting in on-time delivery while working through staffing.

United States

Developed a campaign calendar and process documents to track deliverables and ensure quality. Implemented a quality control process that ensured we exceeded Service-Level Agreement expectations during implementation. Secured business requirements as part of the implementation team to revise and optimize 50 new OnStar marketing campaigns using the Alterian.