Program Manager-Conus
Current• Provided both on-site and remote program support and coordination.• Principal point of contact, both customer and senior leadership, assuring customer satisfaction, performance, and on-time delivery of services.• Developed Rough Order of Magnitude, Cost Proposals, and Managed the P&L for multiple contracts in excess of $45 million in revenue annually. • Directed operations activities including program cost, schedule, technical service performance, staffing, vendor review, product evaluation, and cost management.• Managed mission growth from start-up to nine Site Managers and over 300 employees.• Directed administrative and Human Resource functions including staffing, reviews, on-boarding, progressive discipline, conflict resolution, and resource allocation.• Monitored, tracked, and reported (using various internal and external databases (ex. SharePoint, Microsoft Suite/Project) on action items, configuration control of projects, and maintaining compliance based on the statement of work for each project.• Coordinated the transfer of mission during contract transition/award.