Donna Mcdade Email & Phone Number

Pittsburgh, Pennsylvania, Us

Canonsburg, Pa, Us

• Project: Application Migration to IaaS in the Cloudo Lead infrastructure projects in partnership with the technical lead(s) and infrastructure partners.o Develop scope, schedule, risk analysis and budget. o Facilitate project planning meetings, working sessions and status meetings. o Ensure all project and technical documentation is developed, updated and stored in the approved repository. o Ensure project team is involved in identifying and estimating tasks and costs. o Facilitate change management calendar and ensure proper change communication to stakeholders. o Provide regular status updates to IT Leadership and PMO following CNX PMO standards and escalate any project risks or barriers to IT leadership in a timely fashion.

Pittsburgh, Pennsylvania, Us

Vice President - Program Manager II – Strategic Services & Enterprise Architecture – PNC Bank 03/2017 – Present• Program: Hybrid Hosting and Operating Model (Cloud)o Coordinated bank wide effort to stand up a Hybrid Hosting (Cloud) program. o Championed the program in the absence of a Business and Working Sponsor to complete the defined milestones.o Collaborated with key areas of the bank (Enterprise Architecture, Cyber Security, Compliance, Risk, Legal, Enterprise Third Party Management, Service Management, Finance and PMO) o Delivered Crawl/Walk/Run strategy, Cloud Adoption Guidelines, Hosting Decision Framework tool, Process & Procedure Gap Analysis, Financial Model, IaaS/PaaS vendor selection and identification of Security Tools necessary to support Cloud solutionso Managed PMO staff, annual planning for the program ($16.5 million), program metrics and communications• Program: Strategic Advantage for Mainframeo Provided oversight for the following projects within the program: Segmentation of Testplex and Prodplex mainframe systems which included managing resources for multiple technical teams and over 330 applications Physical movement of the Testplex mainframe which included coordination of technical, network and facilities resources as well as vendor oversight for the physical move via SOWs. Due Diligence project to determine Content Cloud provider and design to be implementedo Managed PMO staff, annual planning for the program ($17.5 million), program metrics and communications

Armonk, New York, Ny, Us

• Engaged in multiple IBM CMS (Cloud Managed Services) infrastructure releases by performing requirements gathering, project planning, managing cross functional and multi-geographic technical staff and leading implementation windows• Managed CMS infrastructure projects at over 10 IBM global sites. Projects included hardware replacement, software upgrades, OS changes and upgrades and network.• Led the North American CMS deployment for Allianz, a large global insurance company• Led project to install a “real-time” failover process within CMS which would allow customers to dynamically choose which applications they wanted to keep running or take down• Oversaw execution of Above and Below Hypervisor changes

Armonk, New York, Ny, Us

• Recovered $16 million Infrastructure Refresh Program which lacked organization, governance and project management leadership.• Developed a structure to utilize the designed reporting for project managers which brought program back on track• Managed 12+ Project Managers and monitored team and project progress to insure deadlines were met and budgets contained• Program portfolio included: mainframe, distributed (AIX, Linux & Windows), storage and printer refresh• Gathered and analyzed project data and metrics to report on contract health• Developed accurate staffing estimates and drafted program resource plans• Led cross-functional team of project managers and process experts to develop a comprehensive decommission plan• Chaired meetings, drafted action plans, monitored and delivered status to Honda and IBM executive management

Armonk, New York, Ny, Us

• Led 25+ projects (infrastructure, data center relocation, mainframe, server, storage, printer and software upgrades) end to end for IBM Global and multiple Fortune 500 companies (Cigna, John Deere, General Motors, Discover, Morgan Stanley, ING and others) that spanned financial, industrial, telecommunications and public sectors• Managed anywhere from 5-125 project team members depending on the project• Utilized and enforced PMO Best Practices by managing each phase of the life cycle (Initiating, Planning, Executing, Controlling, and Closing) effectively• Initiated projects by gathering technical requirements, obtaining resources, creating Statements of Work and Rough Order of Magnitude financial sizings• Planned projects by defining scope, objectives and deliverables; creating schedules and sequencing tasks; analyzing risk and defining mitigation plans; creating the financial worksheet to define deployment and hosting charges; and building the communication plan• Executed projects by managing the project plan, schedules, finances, resources (hardware and software) and staffing/vendors • Controlled projects by managing stakeholders, measuring progress, taking appropriate corrective actions, mitigating risks, administering proper Change Management via PCR (Project Change Record) and providing the necessary communication to report on project status and health• Closed projects by meeting goals, closing out activities, releasing resources and finalizing all administrative tasks

Armonk, New York, Ny, Us

• Managed the world’s largest intranet (IBM’s w3 On Demand Workplace) which on 1/23/06 was selected as one of “The Year’s 10 Best Intranets” by the Nielsen Norman Group• Directed and organized $3 million dollar portfolio of portals and applications• Performed critical situation management and root cause analysis for steady state outages and a data center relocation project• Coordinated infrastructure upgrades and application development schedules• Supervised technical staff responsible for problem and change management as well as deployments• Drove positive customer satisfaction and service quality• Executed Service Delivery processes and best practices to achieve acceptable SLAs (service level agreements), financial goals and customer satisfaction targets

Armonk, New York, Ny, Us

• Managed technical team through requirements gathering, design, development and deployment of IBM HR and Payroll functional designs and technical software changes• Partnered with business side analyst to understand and best implement business needs

Armonk, New York, Ny, Us

• Executed OS/390 system builds• Utilized knowledge of MVS, zOS and subsystems to perform the builds

Armonk, New York, Ny, Us

• Performed MVS and zOS system debug and repair for over 100 Fortune 500 clients• Utilized Assembler and PL/1 programming skills to perform the work

Armonk, New York, Ny, Us

• Screened incoming customer calls to determine their problem and which support team should provide the debug and solution• Enforced Best Practice techniques to improve customer service center efficiency• Team Focal for ISO9000 audit

Armonk, New York, Ny, Us

• Shift leader responsible for staffing manufacturing processes and operations to meet production quotas• Supervised staff inspecting IBM hardware components• Trained and was Liaison to third party vendor providing inspection services

• Performed public assistance eligibility, child support enforcement and employment disability worker functions

Ms, Computer Science

Ba, English, Economics, Management