Donna Mcdermott Email & Phone Number

Launceston, Tasmania, Australia

Launceston, Tasmania, Australia

My role is centred around the design, promotion, delivery and evaluation of a host of high-quality, sustainable and engaging programs, activities and events. I am also responsible for engaging and supporting our alumni, broader network and stakeholders, including speakers.

Launceston, Tasmania, Australia

I managed and led retail operations across residential, commercial & industrial customers. My role included contract management, negotiation with large commercial and industrial customers, and ensuring operational compliance and process improvement.Whilst at Tas Gas I played a leading role in the digitisation project which saw key programs moved from on-prem servers to a cloud environment, the design and implementation of a new customer onboarding experience and self-service portal… Show more I managed and led retail operations across residential, commercial & industrial customers. My role included contract management, negotiation with large commercial and industrial customers, and ensuring operational compliance and process improvement.Whilst at Tas Gas I played a leading role in the digitisation project which saw key programs moved from on-prem servers to a cloud environment, the design and implementation of a new customer onboarding experience and self-service portal, and the upgrade of our billing system. Show less

Tasmania, Australia

I managed a team of 14 people with diverse backgrounds, roles and competing priorities. My team was split into two parts; the Operational Contracts team that managed the commercial contracts, and relationships that enabled energy market participation (electricity, gas, and water). The second part of my team had an aim to drive performance improvement across the operations group through measurement, reporting and improvement strategies and programs. Our goal was to provide our teams… Show more I managed a team of 14 people with diverse backgrounds, roles and competing priorities. My team was split into two parts; the Operational Contracts team that managed the commercial contracts, and relationships that enabled energy market participation (electricity, gas, and water). The second part of my team had an aim to drive performance improvement across the operations group through measurement, reporting and improvement strategies and programs. Our goal was to provide our teams with a better way of working and the ability to make informed decisions. Show less

Bell Bay, Tasmania

I managed the team at Tamar Valley Power Station; part of the natural gas network and comprising of both combined and open cycle generation the 388MW gas fired power station is part of the Hydro Tasmania portfolio.

Whitemark, Tasmania, Australia

I managed a remote power station and distribution network on Flinders Island. I loved the diversity my role offered and was proud to manage an innovative team that maintained supply to our customers.

Launceston, Australia

I was seconded to the maintenance optimisation project to improve planned work and ensure consistency across the asset portfolio. I took the lead in managing the master data responsibilities in the SAP Asset Management module, during the move from FMMS to SAP. The project involved a full review of all maintenance activities, by asset class, uploading the maintenance plan backbone, and all measurement points and instruction for maintenance under a one-year timeframe.

Launceston, Australia

This role was responsible for the planning and scheduling of maintenance work activities to ensure supplies and materials are available to complete work. I looked after two multi-machine hydro power stations and the infrastructure in the area.

Invermay

As the Customer Service Team Leader, I led the customer service team and played a key role in developing the operational standards. I developed relationships with my customers and aimed to address their needs. As part of my role, I was responsible for account receivable, stores management and procurement activities; I also managed the shed consolidation process for the business.

Launceston, Australia

This role was during the Natural Gas Project rollout in Tasmania, my role was to manage the network distribution connections for all customers connecting to the new natural gas pipelines. My responsibilities included the development of connection systems and processes, the implementation of contractor systems to provide customer connections, and the set up and management of the network customer service team to manage connections and retailer interfaces.

Launceston, Tasmania, Australia

Launceston, Tasmania, Australia

Senior in the New Supply Connections team

Launceston, Tasmania, Australia

Launceston, Tasmania, Australia

Launceston, Tasmania, Australia

Metering, and all retail functions, Hydro shop, meter reading, inspection notices, connections team

Launceston, Tasmania, Australia

Bell Bay, Tasmania, Australia