Donna Melody Eggleton Email & Phone Number

United Kingdom

Spalding, England, United Kingdom

• 2nd Line Engineering resolution of calls, project work, maintaining site servers, CAB’s, switches, repairing of physical hardware, networking, project work• Purchasing cost effective “fit for purpose” IT hardware and software. Working with mobile phone provider to reduce costs across the group retaining support for all users business requirements• Responsible for auditing, recording and maintaining documentation of IT Hardware and Systems to enforce asset tracking of hardware and software• Worked closely with the Head of Information Systems to ensure business processes and ERP system support were understood and issue resolved in a timely manner by junior staff.

Nottingham, United Kingdom

• Managed Kerry Foods and Addo Food Group operating systems side by side during Monopolies and Mergers Commission during transition from Kerry Foods to Addo Food Group including SAP to InforM3• Remote and on site call resolution for six sites via ticket system. Administrating Active Directory, MS Exchange, Print Management, InforM3, Warehouse Mobility, Mitel MiVoice Desk and Dect, CCTV, Tharo Easy Label, Datamax Nova Printers, VPN’s, WAN’s and application software• Maintain Site Servers, CAB’s, Switches• Out of hours support

Lincolnshire

• On site IT support for hardware and software, networking• SAP Site Super User – Finance• Managed site CCTV and Security working with external Contractors• On site project co-ordinator - Various

Lincolnshire

• Engineering co-ordinator controlling Engineers daily tasks• Co-ordinated and organised Senior Leadership tasks• Conference and event’s organiser – UK and Ireland

Lincolnshire

• Managed 1 million pound budget to purchase and install Rademaker pastry line at Spalding Site – Delivered on time and within budget.• Set up, installed and trained Engineers for new Engineering Stores parts and maintenance, including new software at Ruskington Site. Controlled and managed Engineers at Spalding and Ruskington

Lincolnshire

• Developed new pastry products to submit to retailers for future production

Lincolnshire

• Managed childminding business caring for ages newborn to 15 years. • Employed by Social Services to look after children “at risk” including evenings and weekends• Employed 1 x Assistant

London / Southampton / Salisbury / Bournemouth

Managed Multiple Businesses on Profit basis: Grand Metropolitan London– Achieved £100K profit in first year and received Publican of the Year Award at London Awards Ceremony.Merlin Inns – Achieved Profit and exceeded targets year after year of up 2% first year, 4% second year, 6% third year. Bass Brewers – Salisbury - Achieved Profit and exceeded targets by 5% - Second Business offered.Bass Brewers – Dorset - Achieved Profit and exceeded targets by 6%.

Grand Metropolitan - London– Achieved £100K profit in first year and received Publican of the Year Award at London Awards Ceremony.Merlin Inns – Southampton - Achieved profit and exceeded targets year after year of up 2% first year, 4% second year, 6% third year. Bass Brewers – Salisbury - Achieved profit and exceeded targets by 5% - Second Business offered.Bass Brewers – Dorset - Achieved profit and exceeded targets by 6%.

Bii, Public House, Restaurant And Hotel Management

Public Relations Marketing And Advertising / Public Speaking, A* Results, Creditation

Achieved highest marks in all subjects for students of that year – Awarded Clara Taub Prize and Commendation.

Education record