Donna Murison Email & Phone Number

Remote

Delivering an integrative approach, managing my own caseload of clients.

Remote

As a Crisis Volunteer, I am helping support children & adults in crisis via the live chat SHOUT text service, this requires written communication with the service users, the majority of whom are in crisis, in a state of despair and contemplating suicide. I am accustomed to remaining calm in the midst of distress. Using active listening skills and.

Manchester Area, United Kingdom

The EAP service at Bupa adopts a clinical therapeutic approach. Calls to the service typically take 45minutes allowing Counsellors more time to work with their clients to provide immediate support.Providing single-session counselling to callers through our EAP service, taking an integrative approach.We are the first point of contact for people reaching out.

Aberdeen City, Scotland, United Kingdom

I am a volunteer counsellor working within the BACP ethical framework, managing a caseload of clientsweekly, via video, telephone or face to face, beginning with the initial meeting, establishing a workingagreement and assessing using Core 10. Developing an evolving case formulation and treatment plan, establishing a therapeutic alliance with the client to.

Remote

In this role, I provided immediate telephone crisis counselling/interventions to employees and familymembers of customer organisations. Delivering Solution Focused, in-the-moment counselling supportand triage assessments to employees, along with students on our student support program. Managingexpectations, making clinical decisions based on presenting.

Glasgow, United Kingdom

I studied Cognitive Behavioural Therapy Postgraduate Diploma. Included 100 hours of client work, creating formulations, use of assessment tools; core 10, PHQ 9, Gad 7, remaining sensitive to individual client needs. 12 hours of group facilitation on the effect perimenopause & menopause have on mental health, managing symptoms with CBT. One-to-one skills.

Aberdeen, United Kingdom

In this role, my duties include overseeing the day-to-day operation of the Assessment Centre receptionarea; meeting and greeting all clients and visitors and answering questions. Assisting clients withcompletion of forms such as expense claims, as many of our clients are vulnerable with special needs,remaining calm is crucial, along with listening.

Union Square. Aberdeen, United Kingdom

I was responsible for ensuring that consistently high levels of Customer Service were provided at all times. The service level is continually monitored by the property owners who engage in a detailed mystery shopper programme to ensure that we contribute to an excellent environment exists that enables our retailers to continue to thrive. Treating any.

Aberdeen, United Kingdom

As Manager, my I was solely responsible for the efficient and smooth running of the shop. financial responsibilities included maximising profit and ensuring tight adherence to budget in terms of expenditure. Each month I would prepare an income and expenditure report in order tomeet organisational reporting deadlines to the board of trustees. I also.

Aberdeen, Scotland, United Kingdom

As a volunteer for Integrate Scotland, I gained the trust and built non-dependent relationships with theservice users, supporting them in their struggles with broken lives and social deprivation, enabling hope,being respectful and compassionate, and promoting social inclusion.

Aberdeen, United Kingdom

As Manager, my financial responsibilities included maximising profit and ensuring tight adherence tobudget in terms of expenditure. On a day-to-day basis, I was responsible for daily cash reconciliationsand transferring the takings to the bank. My role meant I was charged with merchandising items donated through charity and ensuring that the displays were.

Aberdeen, United Kingdom

As Manager, my financial responsibilities included maximising profit and ensuring tight adherence tobudget in terms of expenditure. On a day-to-day basis, I was responsible for daily cash reconciliationsand banking procedures. Merchandising items donated through charity and new stock purchased by theRed Cross, an eye for detail was crucial. I was.

Aberdeen, Scotland, United Kingdom

Volunteer shop assistant. On my return back to Aberdeen after 10 years overseas, I Volunteered my timeuntil I found my feet and decided on my next career move. At Shelter, I discovered a passion for Charityretail and went on to secure a Charity Shop Manager job with Red Cross

Mallorca

I was employed as a Welcome Host/Supervisor at the PlayaMar Mallorca. In this role, I was responsible for meeting and greeting between 300-500 guests dining at our 4-star restaurant. My role in this high-paced environment involved ensuring a calm and efficient demeanour. I often would have to mediate to defuse confrontational and difficult situations.

Aberdeen, Scotland, United Kingdom

After completing intensive in-house training and passing assessments, I managed a small case of clientsdelivering a Person-Centred approach. Monthly supervision along with participating in group Supervision.

Aberdeen, United Kingdom

Management of front office. Responded to customer inquiries, resolving problems whilst ensuring thedelivery of excellent customer service in person, and by email as well as managing a busy switchboard.Accurate data input and attention to detail. Trained and coached new employees to improve theirperformance and productivity levels. Processing payments..

Aberdeen, United Kingdom

Providing a first-class welcome and departure to guests and ensuring that all customer requests andqueries are responded to promptly and effectively. Taking payments and using in-house computerisedsystems. General administration duties as and when required by the management team. Dealing withguest complaints in a friendly and efficient manner, ensuring.

Aberdeen, United Kingdom

After being awarded a Prince's Trust small business loan. I opened,my Hair Salon. Providing a top quality hairdressing service. I also stocked and sold a wide range of hair products.I went on to build an even stronger customer base on top of my existing clientele. I came third in the Ian Wood Young Entrepreneur of the Year Awards.

Ellon Aberdeenshire

Delivering a high standard of customer care in all aspects of unisex hairdressing. Building a loyal clientele.

Aberdeen, United Kingdom

Delivering a high standard of customer care in all aspects of unisex hairdressing. Building a loyal clientele.

Postgraduate Diploma, Cognitive Behavioural Therapy (Cbt), Distinction

Certificate, Solution Focused Therapy

Certificate, Supporting Patients & Their Families With Grief & Bereavement, 10 Cpd Hours

Certificate, Online & Telephone Counselling, Certified Online And Telephone Counselling 80 Cpd Hours

14 Hours Cpd, Mindfulness Based Cognitive Therapy, 14 Cpd Hours

Undergraduate Cosca Certificate, Counselling Skills, Distinction

Online Diploma, Grief And Bereavement Counselling, 150 Cpd Hours

Certificate, Level 3 Safeguarding Training: Think Family

Online Diploma, Life Coaching, 150 Cpd Hours

Foundation Certificate, Hypnotherapy

Foundation Certificate in Hypnotherapy

Certificate, Couple Counselling Using Systemic Family Therapy