Owner / Manager - JDS Design Group,LLC offers computer aided designs and architectural drafting, as well as presentation design services. Our goal is to offer reasonably priced services to help small businesses succeed.

Corporate Social Responsibility, Diversity, Equity & Inclusion, Volunteerism, and HR initiatives. Contributor for daily news stories, employee engagement stories, video interviews, and leadership webcasts.Creating scripts, copy editing and proof writing. Develop, manage, and execute communications plans that inform our employees and other stakeholders.Manage day-to-day communications logistics.Support communications counsel, strategy, and supportMarketing products and services, branding, reputation management, and crisis communications.Interact and work collaboratively with cross-functional employee communications/PR/marketing groups, sales and operations teams.Host promotional activations in our retail storesSupport local hub events, watch parties and webcasts.

Learning program performance analyzation to identify the best opportunities for optimizationSuccessful employee talent development program Global Payments Organization supporting 500 + employeesProject Manager for all major communications projects, delivering quarterly KPI to Executive Leadership, and working with global teams in a fast-paced, heavily cross-functional environmentManaging Public Relation programs ranging from thought leadership to product launchesExecutive-to-employee engagement programs which range from quarterly “Lunch N’ Learns” between executives and employees to employee engaging talent development programsAnnual Kickoff Event management for Global Payments Org Vice President, including all planning, budget, event coordination, media, event host / MC, and post event evaluations.3 Direct reports

Manage a team of learning professionals, responsible for designing and integration of a learning approach that enables Team Member success throughout Verizon Finance Operations and Sales Team Organizations. (Enterprise & Retail Sales / US & International). Supporting over 40,000 employees worldwide.Consult / Project managing the research, analysis, creative process, and execution of blended learning solutions including, ongoing employee development, compliance training, and change management projects.3 Direct reports

New hire training including Onboarding, Systems, Policy/Process/Procedural, and Customer Service SkillsField Sales Compensation Training including pay schedules, compensation statements, reporting, bonus structure, payouts, etc.* Needs Assessments* Curriculum Design / Planning* Content Design / Development* Course Facilitator* Evaluations/SurveysContent includes Instructor Lead (ILT), Video / Interactive, and JobAid/Policy Documents, Technical Writing.* Lead Communication campaigns* Develop and manage content in LMS* Track and promote CE career development.Software: Adobe Creative Suite including Photoshop, Adobe Captivate, Adobe Connect, Articulate Storyline, Audacity, Camtasia, Cisco WebEx, GoAnimate/Vyond, Jabber, MS Office Suite, and Prezi.Instructional Design models: ADDIE, Kirkpatrick's Four Level Evaluation, and Design Thinking Model.

Creating a future of work that works for women. Women’s CoLab is a free resource for women who want to advance or start a career.Manage learning content in Degreed platform. Write blog posts. Host live and prerecorded web events with executive guest speakers.

Pricing & Proposal Development Project Manager responsible for proposal grade language, including features, architecture, implementation processes, sample invoices, and capabilities docs for the following product(s). Training, product knowledge, and technical training. Creating marketing materials, proposals, and custom offers. Partnering with various operation groups to promote account retention.Boilerplate content in the iBuilder Database related to devices, specialized services, company financials, and corporate responsibility, which can be used in custom RFPs.General Business, E-Rate (K-12), and GSA FSSI (Federal) Bids.

Administration of business processes related to wireless business orders for goods or services. Managed incoming orders in our automated order management system (OMS)Streamlined order processing and QA by implementing a digital contract verification.Circle of Excellence 2011 & 2012

Telecom account manager, handling small and medium sized business accounts. M2M, Wireless for Enterprise, Fleet and Account growth YOYOverachievement each month - Quota-based compensationOperations Mentoriship Program in Learning & Development - Sales Training70/20/10 ModelSprint Cultural Champion Team (Diversity Inclusion) / ERG

Vacation community developer.Responsible for the contract through closing process.Developed and delivered communications to all customers as related to Contracts, Funding, Closing, and Property walkthrough.Managed Closing Companies / Escrow Management vendors HOA Certified1 Direct Report

Custom computer sales. Business and consumer training - 1:1 and groups up to 30.