Donna Ogle Email & Phone Number

Lincoln, Alabama, Us

• Manage, direct and implement the Quality Management System for two, tier 1 automotive component assembly plants.• Provided support to ensure compliance to automotive manufacturer customer quality requirements (Honda).• Prioritized and standardized quality meetings, audits, and plan to strengthen internal quality initiatives.• Achieved reduction of approximately 35 percent in customer rejections from Q3 to Q4 2021. • Directed root cause analysis and problem-solving process through the entire Plan-Do-Check-Act (PDCA) cycle.• Organized project and plans to help both sites achieve ISO9001 certification in February 2023.• Documented PFMEA, PQCT, Inspection Plans, and Operations standards for all current business and new business.• Created and implemented training plans for new and existing quality support staff.

Charlotte, North Carolina, Us

Planned, Organized, and directed Anniston R&O and Anniston OEM sites Quality staff of 11 inspectors.Assured compliance to regulations for Federal Aviation Agency (FAA), European Union Aviation Safety Agency, and Civil Aviation Administration of China. Assured compliance to industry standard ISO 9001:2015 AS9100 Aerospace Standard; Lead both Anniston sites to a zero findings AS9100 certification audit in 2020.Liaison to Federal Aviation Agency (FAA)Serve as member of Anniston site leadership team; support and drive quality, safety, sales, customer satisfaction and cost activities across the siteInterface and collaborate with other Honeywell quality teams to support overall Honeywell quality system objectives.Developed and recommend quality improvement initiatives across the site. Implemented weekly leadership in-process inspections of work areas to promote reduction of quantity and frequency of quality defects.Continued responsibility for all Sr Quality Engineer rolesLead regulatory and quality system activities required for the closure of the Anniston site and transition of all work activities to 3 other locations

Charlotte, North Carolina, Us

Drive and support Honeywell Operating System (HOS) and Built In Quality (BIQ) initiatives across the siteCoordinated and guided external auditors (customer quality, regulatory agencies, and third party) and internal Honeywell network auditors performing surveillance and certification auditsRepresented site quality at leadership meetings as required, both internal to site and external to the larger Honeywell networkEngaged internal and external customers to quickly resolve customer escalations of quality issues/inquiriesSupported other Honeywell sister sites with HOS/BIQ initiatives Engaged with suppliers (both internal and external) to drive RCCA to quality issues and support On Time to Customer Requirement delivery of sourced partsEngage with operations and engineering staff for Continuous Improvement, Kaizen, and RCCA activitiesConduct and support internal, regulatory, and customer audits regarding the Quality Management System; including audit reports and driving RCCA actions from beginning to endReport and monitor metrics such as Parts per Million (PPM) Customer Escapes, Corrective Action Tracking, Cost of Poor Quality, defective parts tracking, quality notification process, and other quality and operational goals; drive actions as needed to keep these metrics aligned to site AOP goals.Serve a back-up for Quality/HOS manager

Charlotte, North Carolina, Us

Manage the Technical Library of thousands of documentsManage back-up media for technical documentsPerform monthly and quarterly audits of Honeywell and customer documentsConduct and support internal, regulatory, and customer audits regarding the Quality Management System and Technical Publications data; including audit reportsLead weekly internal auditor team meeting Maintain site internal audit schedule Maintain site Quality Management System (QMS) website and Quality sharepoint websiteLead initiative to improve Root Cause Corrective Action (RCCA) process Host weekly Corrective Action Board meeting Daily report electronic Corrective Action Tracking (eCAT) data; drive completion and compliance with metrics and standards. Coordinate and participate in Quality Self Assessment Tool (QSAT) assessment completion Drive and support Honeywell Operating System (HOS) and Built In Quality (BIQ) initiatives Presented BIQ training shop-wide Report and monitor metrics such as Parts per Million (PPM) Customer Escapes, Corrective Action Tracking, Cost of Poor Quality, defective parts tracking, quality notification process, and other quality and operational goals

Charlotte, North Carolina, Us

Review work orders for warranty; assign flat rate, time and material, and other contract pricing to orders for four Honeywell sites Assist customer service representatives with pricing and warranty question.Support reduction of turn around time; implement process improvements Support legacy system improvements and new system implementations Pricing/Warranty team focal point for the implementation of SAP, an ERP software Gather system requirements and team needs Perform testing of reports/forms/interfaces/enhancements Communicate project status; work cooperatively with local and remote SAP team and Honeywell leadership.

Charlotte, North Carolina, Us

Lead, plan, and schedule project activitiesAnalyze, design, code, implement, test, and maintain programs of moderately complex applications for the engineering team Develop forms and reports and write VBA code to meet user requirements Support existing software applications

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Computer Information Systems

Associate Of Science (A.S.), General Studies