Donna Porter, Mba Email and Phone Number

● Implemented new human resources and scheduling systems, enhancing organizational efficiency and workforce management.● Led strategic human resources initiatives for acquisitions, including due diligence, employee onboarding, and policy development.● Conducted comprehensive market wage studies and developed pay scales to support talent retention strategies.

● Provided human resources, benefits administration, payroll, compliance, and employee engagement support for continuing care for six non-profit Continuing Care Retirement Communities in three states.● Supported community human resources staff by providing in-person coaching and training; conducting routine and unscheduled compliance audits at the community; and assuming community human resources responsibilities at the community in the absence of their human resources manager.● Evaluated performance of human resources team members and provided learning opportunities to increase their human resources skills and knowledge.● Developed and implemented policies and programs focusing on compliance, safety, employee engagement, total benefits, turnover reduction, and company culture.● Headed the successful implementation of an HRIS, payroll, timeclock/scheduling software, and other programs to improve human resources operational efficiency.● Negotiated with Teamsters union to establish equitable benefits and working conditions; engage in the employee grievance process to reach a fair resolution; and improve company-union relations.● Investigated all compliance hotline calls without bias to resolve non-compliance issues and employee conflicts. ● Oversaw performance management and compensation cycles, ensuring internal equity and market competitiveness.● Established strategic partnerships for benefits administration to negotiate contracts and oversee bid processes to ensure cost-effectiveness and alignment with company strategy.● Utilized benchmarking, data analytics, and market analysis to assess the effectiveness of compensation structures and made strategic recommendations for adjustments to establish guidelines for base pay range analysis to ensure market competitiveness.

● Provided strategic human resources leadership across multi-state operation of three Home Health Agencies, fifteen Skilled Nursing Facilities, and four Continuing Care Retirement Communities in seven states with a focus on compliance, employee relations, payroll benefits, regulatory adherence, and employee engagement.