Donna Potts Email and Phone Number

Lead Internal VerifierI managed a team of IVs (IQA Qualified) who were involved in assuring the quality of assessment across both ALR and WPL delivery. I monitored the verification of portfolios for a range of courses including, BTEC ITQ Level 1 & 2, Business Administration, Work skills, Gaming and Digital Creator, IT & Procom L3 across 3 divisions. Accurate records were kept to ensure timely submissions and support Quality reviews from the Awarding Body; thus helping to maintain Direct… Show more Lead Internal VerifierI managed a team of IVs (IQA Qualified) who were involved in assuring the quality of assessment across both ALR and WPL delivery. I monitored the verification of portfolios for a range of courses including, BTEC ITQ Level 1 & 2, Business Administration, Work skills, Gaming and Digital Creator, IT & Procom L3 across 3 divisions. Accurate records were kept to ensure timely submissions and support Quality reviews from the Awarding Body; thus helping to maintain Direct Claim Status across the board. Provided support and guidance to a team of tutors/assessors, including site visits and quarterly CPD sessions. My team developed and reviewed a range of pathways to ensure they were fit for purpose and current taking into consideration the clientele. Developed good practice and carry out standardisation activities to ensure quality was maintained at all times. Managed all EV visits for a range of awarding bodies and maintained Direct Claim with all. Updating of all systems and the development of processes and service standards to ensure a cost effective turnaround on all claims. Worked closely with the compliance and audit team to ensure all funding requirements were met. Show less