Donna Ridgeway

Donna Ridgeway Email and Phone Number

Senior Customer Interface Specialist @ NAVEX
Chesapeake, VA, US
Donna Ridgeway's Location
Chesapeake, Virginia, United States, United States
Donna Ridgeway's Contact Details

Donna Ridgeway work email

Donna Ridgeway personal email

n/a

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About Donna Ridgeway

Experienced Web Developer skilled in creating user-friendly, responsive websites with a focus on seamless functionality and optimized performance. Proficient in HTML, CSS, and JavaScript, with a strong commitment to enhancing user experience and design quality. Holds a Bachelor’s Degree in Web Development.

Donna Ridgeway's Current Company Details
NAVEX

Navex

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Senior Customer Interface Specialist
Chesapeake, VA, US
Donna Ridgeway Work Experience Details
  • Navex
    Senior Customer Interface Specialist
    Navex
    Chesapeake, Va, Us
  • Navex
    Senior Customer Interface Specialist
    Navex Aug 2024 - Present
    Lake Oswego, Or, Us
  • Navex
    Web Developer
    Navex Nov 2021 - Aug 2024
    Lake Oswego, Or, Us
    · Work collaboratively with a team of content writers, graphic designers and project managers to build, expand and enhance multi-functional, web-based product offerings that will be responsive to customer feedback, competitive intelligence and market demand· Gather and refine specifications and requirements based on creative vision and technical needs· Integrate Code of Conduct and Awareness solutions with other products and platforms within the organization· Build and maintain requirements documentation to support product development· Create and maintain process documentation to support Product Marketing, Sales, and Delivery teams· Develop and troubleshoot HTML/CSS· Create web-based product by using standard HTML/CSS/Bootstrap best practices
  • Tea & Bre Llc
    Web Developer/Designer
    Tea & Bre Llc Feb 2019 - Dec 2023
    · Creates and redesigns websites for clients using various Content Management Systems· Researches, designs, develops, and modifies websites for clients· Creates and designs new interfaces, layouts, and website graphics· Works with clients to obtain requirements, establish guidelines, and define project milestones· Identifies the clients needs for an efficient and cost-effective web application· Manages, maintains, and updates existing web sites for clients and provides ongoing customer service
  • Virginia Medical Massage
    Social Media Marketing Specialist
    Virginia Medical Massage Dec 2020 - May 2022
    · Responsible for developing effective and engaging content for multiple social media platforms· Maintain brand awareness · Set up social media content calendars· Create and manage weekly newsletter using MailChimp; increased open rate 15% in a 12 month period· Post monthly blog on website· Monitor online presence of brand to strengthen client relationships· Use Canva to create visualizations that regularly had engagement across multiple social media platforms· Leverage data to understand what worked on each social media platform to improve engagement
  • Ecpi University
    Web Developer
    Ecpi University Aug 2016 - Nov 2021
    Virginia Beach, Va, Us
    · Skilled at writing well-designed, testable and efficient code using current best practices in Web Development· Works with other developers and designers to develop the website and applications· Develop websites from front to back-end using PHP, JavaScript, and HTML· Fast learner, hard worker and team player who is proficient in an array of scripting languages and multimedia Web tools· Enhanced user experience and accomplished objectives involving site structure, UI/UX optimization, and graphics integration· Implemented enhancements that improved web functionality and responsiveness· Assisted in the development of new landing pages, web pages and microsites, operating within brand style guidelines and coding standards· Created website layout/user interfaces by using standard HTML/CSS/Bootstrap best practices· Designing, coding and modifying website pages· Create visually appealing sites that feature user-friendly design and clear navigation· Use git repository to maintain projects while working in a team environment
  • Atlantic Commtech Corporation
    Travel Coordinator
    Atlantic Commtech Corporation Dec 2009 - Aug 2014
    · Researched and compared available travel and hotel accommodations to identify the best available option for each travel need· Worked with Travel Agency once travel was approved to make all arrangements and reservations as requested· Prepared travel itineraries and distributes travel arrangements and schedules to all appropriate staff (about 70 employees)· Processed employee expense reports for domestic and international travel· Submitted visas, country clearances, and other travel related documents· Created various spreadsheets to assist program managers and employees· Acted as liaison and provide communication between employees and travel agency · Possessed a Security Clearance
  • Bank Of America
    Customer Service Representative
    Bank Of America Dec 2008 - Nov 2009
    Charlotte, Nc, Us
    · Handled Transparent/Affinity Calls· Assisted and maintained credit card accounts for customers· Answered any billing questions· Offered enhancement service and payment options and benefits to customers· Informed customers of account status and payment options· Volunteered at various events: Career Day at a local elementary school and the Norfolk Zoo
  • Hsbc
    Customer Service Representative
    Hsbc Sep 2006 - Sep 2008
    London, Gb
    · Assisted and maintained credit card accounts for customers· Answered billing questions and helped resolve issues· Offered enhancement service options and benefits to customers· Informed customers of account status and payment options· Assisted cardmembers with registering and logging into the websites· Troubleshot of internet browsers and websites· Collected on past due accounts· Involved in the Brand Council - helped campaign company slogan, ‘Living the Brand’
  • Alltel Wireless
    Financial Services Representative
    Alltel Wireless Jan 2006 - May 2006
    Little Rock, Ar, Us
    · Assisted/collected on past due and current payments from customers· Answered basic billing questions· Informed customers of written off accounts· Entered account information into computer
  • Access Mortgage
    Front Desk Receptionist
    Access Mortgage Aug 2005 - Dec 2005
    Us
    · Answered multi-lined phone· Completed daily tasks that were given· Helped maintain upkeep of office· Took messages for all employees· Entered customer data into computer

Donna Ridgeway Skills

Microsoft Office Customer Service Organization Skills Teamwork Html Web Development Photoshop Mac Os Travel Travel Arrangements Active Dod Secret Clearance Css Wordpress Javascript

Donna Ridgeway Education Details

  • Ecpi University
    Ecpi University
    Web Development

Frequently Asked Questions about Donna Ridgeway

What company does Donna Ridgeway work for?

Donna Ridgeway works for Navex

What is Donna Ridgeway's role at the current company?

Donna Ridgeway's current role is Senior Customer Interface Specialist.

What is Donna Ridgeway's email address?

Donna Ridgeway's email address is dr****@****cpi.edu

What is Donna Ridgeway's direct phone number?

Donna Ridgeway's direct phone number is +175721*****

What schools did Donna Ridgeway attend?

Donna Ridgeway attended Ecpi University.

What skills is Donna Ridgeway known for?

Donna Ridgeway has skills like Microsoft Office, Customer Service, Organization Skills, Teamwork, Html, Web Development, Photoshop, Mac Os, Travel, Travel Arrangements, Active Dod Secret Clearance, Css.

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