Donna Ritchie Email & Phone Number

Perth, United Kingdom

Attracting potential customers by answering product and service questions suggesting information about other products and services we offer, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Meet personal/team sales targets and call handling quotas Generating sales leads Providing accurate, valid and complete information by using the right methods/tools and Building sustainable relationships of trust through open and interactive communication. Meeting and greeting customers and ascertaining the reason for there visit. High level of energy, resilience and enthusiasm skilled in the planning and delivery of excellent customer service in a fast paced environment. Extensive experience in building strong and effective relationships with both internal and external colleges and customers at all levels. With excellent transferable skills including organisation, strong communication, and resourcefulness , with the ability to work effectively in a team or on an individual basis.

Glasgow, United Kingdom/ Perth

Working in a fast paced environment in a front facing customer service role. Proficient knowledge of clerical duties including managing the general managers daily diary. Providing reliability and a solid first point of contact for customers and employees. Working well under pressure with the ability to remain calm and focused creating and encouraging a positive and trustworthy image for the company as a whole.

Glasgow, United Kingdom

Working within busy private members club dealing with all aspects of reception meeting and greeting VIP guests and providing the highest level of customer service, integrity and confidentiality. Completing potential clients registration forms answering any questions regarding memberships and the requirements and upgrading existing customers memberships. Welcoming and providing tours of all the memberships buildings and rooms, and taking any bookings for events. Assisting in the preparation of major events being held within the company with prestige brands such as Louis Vuitton, Ultimo and Rolex.