Provides confidential, high level, advanced, diversified administrative and management support to the Chair and the Chair’s office.

Experienced Training Professional, Operations Manager, and Corporate Recruiter in the financial services industry. My key strength is managing employee processes from recruiting, through retaining, and developing the best people to achieve business excellence. Skilled in identifying business needs to carefully match resources to business functions to achieve company objectives and goals. My excellent organizational and interpersonal skills and the ability to lead and engage teams creatively empowers people to leverage their strengths in order to perform at their highest level.

Reporting to the Chief Accounting Officer, represented the 102-member Accounting Department to ensure its needs for recruitment, retention, and learning and development met business objectives. Coordinated Performance Management process and mentoring program for current employees. Managed day-to-day operations of department.• Served as liaison between Accounting Department and Human Resources Department for any personnel issues, including staffing, career counseling, compensation, and professional mentoring.• Led the department’s recruiting initiatives at local college career fairs, on-campus interviews, and information sessions resulting in building relationships with college placement offices and professors to successfully hire interns and full-time entry level staff. • Developed and managed department’s summer and winter intern programs, including placement, activities, final assessment, and offers. • Guided experienced hire recruiting activities from job posting to extending offers to ensure a streamlined process for both candidates and management.• Designed, developed, and coordinated annual week-long Accounting Department New Hire Training program which consistently received positive ratings from attendees and management. • Created and directed a blended learning curriculum for new hires and new supervisors to ensure training needs were being addressed promptly.• Managed performance management process, ensuring managers submitted reviews and provided feedback to employees on a timely basis. Reviewed all staff through supervisor level appraisals to ensure that all goals were addressed and consistency existed among department sections.• Led employee-centered work environment committee focused on team building and effectiveness.

• Managed section project list from development stage to completion.• Developed, designed, and presented training programs and modules specific to National Association of Securities Dealers (NASD) and State Insurance rules and regulations. • Collaborated with key stakeholders to determine training needs. • Supervised a staff of up to five.

Provided oversight, guidance, supervision, and day-to-day support of registration functions performed in regional licensing and special registration units. Maintained company branch office records with state securities departments and the NASD as well as filing of firm’s Form BD (Broker-Dealer). Supervised a staff of two.

Prepared and reviewed internal and regulatory financial statements for the Broker-Dealer. Analyzed trends in results and financial information received from internal sources.