Donna Smith

Donna Smith Email and Phone Number

Donna Smith's Location
Johnson City, Tennessee, United States, United States
Donna Smith's Contact Details

Donna Smith personal email

n/a
About Donna Smith

Professional with more than 20 years of experience implementing a wide range of administrative, coordination, and customer service roles. I am currently and have previously constructed and sustained a successful business from home. Possess effective communication and interpersonal skills enabling me to establish strong relationships. Proficient at prioritizing, organizing, and completing tasks in a timely manner. Capable of effectively functioning with minimal supervision. Strong computer knowledge with the ability to easily learn new programs or processes. Known for taking initiative and producing quality results.

Donna Smith's Current Company Details

Donna Smith Work Experience Details
  • Bristol Lifestyle Recovery
    Addiction Specialist/Care Coordinator
    Bristol Lifestyle Recovery Mar 2020 - Nov 2022
    Bristol, Va
    • Promptly conduct the intake process for new clients• Continuously analyze assessments and treatment plans of clients to ensure current needs are addressed• Develop, coordinate, schedule, and lead group or training sessions for clients• Assist or schedule appointments for current clients and guest speakers• Facilitate weekly treatment team meetings with clients to monitor progress and address any issues• Furnish clients with information informing and educating in relevant areas that are essential for growth• Thoroughly monitor client information, schedules, files, and forms in a confidential manner• Composed documentation for all client encounters
  • Donna'S Day School
    Business Owner
    Donna'S Day School Sep 2015 - Mar 2020
    Gray, Tn
    . Administered daily care for children ages 6 weeks-12 years of age• Marketed, created, and operated successful private home day school business increasing revenue 100%• Furnished flexible schedule prioritizing convince for parents• Developed recreational activities to promote children's behavioral, social, and educational abilities• Designed monthly menus for daily meals encouraging healthy eating habits• Utilized Microsoft Office to compose daily correspondence, spreadsheets, and presentations for training
  • Bank Of Tennessee
    Senior Customer Experience Officer/Branch Manager
    Bank Of Tennessee Mar 2014 - Aug 2015
    Gray, Tennessee
    . Provided excellent customer service communicating via in person, telephone, or written correspondence• Accessed sensitive computerized financial information to answer questions related to specific accounts• Collected information to obtain approvals for loans, lines of credit, and other fiscal plans• Supervised branch employees, implemented training, tracked performance for individual development plans• Maintained all banking procedures and processes• Sustained a high average for branch production goals
  • Ballad Health
    Account Representative
    Ballad Health Feb 2012 - Mar 2014
    Johnson City, Tn
    . Managed a high-volume workload within a deadline-driven environment• Monitored and resolved an average of 750+ inquiries a week• Consistently met performance benchmarks in all areas (speed, accuracy, volume, collections)• One of top customer service representatives earning 100% departmental marks for communication skills• Recorded details of customer interactions and insurance representatives for inquiries, complaints, comments, or actions taken
  • Donna'S Day School
    Business Owner
    Donna'S Day School Feb 2008 - Jul 2012
    Gray, Tn
    • Provided care for children ages 6 weeks-12 years of age• Marketed and operated a successful private home day school business increasing revenue 100%• Utilized Microsoft Office to compose daily correspondence, various types of spreadsheets, and presentations for employee training
  • Boones Creek Childcare
    Director
    Boones Creek Childcare Jun 2004 - Jan 2008
    Johnson City, Tennessee Area
    • Managed and operated a successful childcare center of over 30 employees and 100 children• Increased enrollment from 50 to 100 within the first year• Processed individual day care fees, documented revenues and expenditures• Interviewed, hired, and trained all new employees
  • Computer Task Group, Inc
    Administrative Assistant
    Computer Task Group, Inc Mar 1989 - Nov 1992
    Alexandria, Va
    -Typed lengthy contracts and created charts using Harvard Graphics software for presentations to companies such as IBM. -Planned and organized travel arrangements for employees. -Recorded and maintained expense reports for contracted programmers. -Communicated daily with potential clients and operated a large switchboard telephone system. -Copied, faxed, and filed various business documents.

Donna Smith Skills

Administration Microsoft Office Xp General Administration Administrative Assistants Customer Service Customer Relations Presentation Development Training Employee Relations Human Resources Account Management Advertising Receptionist Duties Administrative Work Outlook Management Payroll Strategic Planning Teamwork Sales Hiring Public Speaking Microsoft Office Healthcare

Donna Smith Education Details

Frequently Asked Questions about Donna Smith

What is Donna Smith's email address?

Donna Smith's email address is ds****@****see.com

What schools did Donna Smith attend?

Donna Smith attended East Tennessee State University, Mountain Empire Community College.

What are some of Donna Smith's interests?

Donna Smith has interest in Zumba, Hiking, Scrapbooking.

What skills is Donna Smith known for?

Donna Smith has skills like Administration, Microsoft Office Xp, General Administration, Administrative Assistants, Customer Service, Customer Relations, Presentation Development, Training, Employee Relations, Human Resources, Account Management, Advertising.

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