Donna Smith Email & Phone Number

Richmond, VA

• Managed multiple scrum teams, on-shore and off-shore, to maintain a legacy member case management system. Ensured application integrity throughout multiple integration upgrades and system's eventual shutdown..
• Led projects from technical requirements through to successful implementation, ensuring alignment with business objectives.
• Collaborated with project team and business owners to review and verify accurate capture of business and functional requirements for HMC Healthy Returns System, guaranteeing alignment and preventing conflicting.
• Created user stories in Jira within Agile environment, aligning with business requirements and project goals.
• Utilized Confluence to manage project requirements, supporting traceability and smooth project progression.
• Analyzed data integration points across multiple systems, collaborating with internal departments and external vendors for seamless data flow.

Richmond, Virginia Area

Richmond, Virginia, United States

• Collaborated with multiple vendors to implement product-specific retail websites, utilizing platforms such as ASPDOTNETStorefront and Magento. Managed integration touchpoints for implementation of Epicor ERP system to.
• Acted as primary liaison for B2B implementations, overseeing screen design, functionality, product exports, and sales order imports, verifying business needs were met.
• Created requirements and implemented modifications for Electronic Data Interchange (EDI) solutions, optimizing data exchange processes.

Acted as Content Management liaison for the Merchandising Systems Transformation (MST) project to integrate E-Commerce applications with Oracle’s Retek Retail and Marketing solutions. Led the development strategy to integrate complex, cross-platform Content Management legacy applications into the MST systems. Determined requirements for MST system.

Led the implementation of a packaged software planning and marketing strategy tool by designing data mapping strategy from corporate systems. Designed batch programming interfaces for the planning tool and lead programming, testing and implementation efforts. Provided support for the AS/400 Merchandising Systems by participating in a weekly on-call.

Provided leadership for the implementation of Appliance Kiosk stations located in the stores by designing database and programming interface modifications from corporate systems.Coordinated system testing between corporate systems and kiosk stations located in the stores. Led junior level programmers in the software development process.

Coded and supported custom modifications for Software 2000 Payroll and Personnel package. Coded and supported custom modification for Sysgen Financial Accounting package. Coded and supported custom software written to enhance functionality of database information.