Donna Sutherland Email and Phone Number
Donna Sutherland work email
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Donna Sutherland personal email
I am a Premier Relationship Manager with over 20 years in finance, specializing in Commercial Banking and Consumer Home Lending. I am committed to delivering an exceptional customer experience and being a valued financial partner. I work with mid to large businesses and high net worth individuals, to provide personalized banking and customized packages. If you are ready for next level banking, let's connect!
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Vice President Premier Relationship ManagerRiver City Bank Oct 2018 - PresentSacramento, Ca, Us
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Vice President Area ManagerUmpqua Bank Apr 2013 - May 2018Portland, Oregon, Us• Lead up to 13 Managers and teams to drive results and ensure a consistent Customer Experience• Coach, Inspire and Motivate teams through a variety of methods to achieve Area goals• Build strong relationships across Partner lines and multiple areas of the bank• Resolve complex customer situations using knowledge and resources to find solutions• Conduct training sessions for multiple Areas in ACE process of relationship building• Support our Culture and Brand by leading by example and holding others accountable• Work on multiple projects across business lines to streamline processes and efficiencies• Active in community events to promote the World’s Greatest Bank and gain new relationships• Perform recruiting, hiring, counseling and performance reviews• Annual budget preparation and analysis to guidelines and company goals -
Vice President Operations Solutions ManagerUmpqua Bank Apr 2011 - May 2018Portland, Oregon, Us• Lead up to 13 Managers and teams to drive results and ensure a consistent Customer Experience• Coach, Inspire and Motivate teams through a variety of methods to achieve Area goals• Build strong relationships across Partner lines and multiple areas of the bank• Resolve complex customer situations using knowledge and resources to find solutions• Conduct training sessions for multiple Areas in ACE process of relationship building• Support our Culture and Brand by leading by example and holding others accountable• Work on multiple projects across business lines to streamline processes and efficiencies• Active in community events to promote the World’s Greatest Bank and gain new relationships• Perform recruiting, hiring, counseling and performance reviews• Annual budget preparation and analysis to guidelines and company goals
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Assistant ManagerRiver City Bank Aug 2009 - Apr 2011Managed all functions of operations including audit, compliance, security and daily reporting • Hired, Trained, and Coached CSRs to deliver excellent customer service and deepen relationships with clients while following all compliance and operational guidelines • Coached and developed Personal Banker to optimize sales results and achieve branch goals • Responsible for all sales, service, operational and expense goals in absence of Branch Manager • Awarded Assistant Branch Manager of the Year Award for 2009
Donna Sutherland Skills
Donna Sutherland Education Details
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Encinal High School, Alameda Ca
Frequently Asked Questions about Donna Sutherland
What company does Donna Sutherland work for?
Donna Sutherland works for River City Bank
What is Donna Sutherland's role at the current company?
Donna Sutherland's current role is Vice President Premier Relationship Manager.
What is Donna Sutherland's email address?
Donna Sutherland's email address is do****@****ank.com
What schools did Donna Sutherland attend?
Donna Sutherland attended Encinal High School, Alameda Ca.
What skills is Donna Sutherland known for?
Donna Sutherland has skills like Personnel Management, Customer Experience Management, Budget Management, Training And Development, Exceed Sales Goals, Leadership, Customer Experience, Retail Banking, Risk Management, Credit, Consumer Lending, Small Business Lending.
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