Senior Account Manager
CurrentDevelop and maintain strong client relationships.Respond to client requests in a friendly and timely manner.Manage communication for change requests, scope adjustments, budget and progress.Provide regular, proactive status updates to clients.Oversee budget management and reporting.Collaborate with teams on proposal strategy, including pricing and approach.Maintain up-to-date Account Management Plans.Manage targets, timelines, and budgets for each client.Ensure contractual obligations are met.Identify opportunities for cross-selling.Conduct daily scheduling meetings and weekly agency WIPs.Perform Friday Job Health Checks in Streamtime and Wayahead.Keep invoicing up to date.