- Book reservations for clients via Open Table- Assist clients with inquiries and handle up to 120 calls per day- Resolve client issues in a timely and respectful manner, complete daily call logs and respond to emails

- Launched Donzwebb, a lifestyle blog covering current affairs, books, fashion and beauty, health and wellness, dance and life in Toronto (http://donzwebb.wordpress.com)- Develop, research, compile and post all blog content and effective outreach strategies, while managing comments- Work with clients to achieve campaign goals and objectives, ensuring that the content reaches the desired target group(s)- Collaborate with socially-conscious brands and organizations like Eventbrite, the Canadian Cancer Society and the Mesothelioma Cancer Alliance- In 2016, Donzwebb received 157, 609 views and 114, 389 visitors from 182 countries

- Develop effective community outreach strategies - Promote the clinic's services to like-minded businesses in the Yorkville neighbourhood and downtown Toronto area through face-to-face interaction and social media - Reach out to health-conscious individuals and businesses and engage in talks regarding future collaboration - Act as the face of Pom Health and Wellness at clinic events

- Provided professional and courteous customer service to as many as 50 VIP clients a day while building solid client relationships and fostering client loyalty- Greeted, registered and ushered VIP guests for Toronto International Film Festival (TIFF) screenings and organized catering and set-up for company events, film screenings and client meetings.- Provided front desk relief as needed – answered multi-line phones and checked in guests