Learning professional and master trainer with significant experience in leadership and employee development. Over 22 years experience in the financial industry with Charles Schwab & Co., Inc. Six years human resources experience. Areas of Expertise: Coaching | Facilitation | Employee Engagement | Change Management | Professionally Speaking | Performance Consultant | Project Management | Emotional Intelligence | Customer Service | Training Design & Development | Recruitment and Onboarding | Payroll and Budget Management | Management of Benefits and Company Retirement Plans | Employee Conflict and Grievance Management Certifications:ATD Master TrainerATD Change ManagementATD Consulting SkillsATD: Human Performance In The Workplace Insights Discovery Client PractitionerGallup Strengths ChampionImpact Performance Group EDGE Situation Leadership IICoaching EssentialsFranklin Covey: Inspiring TrustKen Blanchard: Legendary ServiceKen Blanchard: Challenging ConversationsPreviously held the Series 7 & 63 license.