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@arise.com
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6 phones found area 727 and 816
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LinkedIn matched
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Donna Willis is listed as Director, Client Results at Arise Virtual Solutions Inc. based in Clermont, Florida, United States. AeroLeads shows a work email signal at arise.com, phone signal with area code 727, 816, and a matched LinkedIn profile for Donna Willis.
Donna Willis previously worked as Director, Client Results at Arise Virtual Solutions Inc. and Director of Customer Care & Retail Sales at Bright House Networks. Donna Willis holds Master Of Business Administration (Mba) from Nova Southeastern University.
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AeroLeads found 1 current-domain work email signal for Donna Willis. Compare company email patterns before reaching out.
Leader of Customer Service Call Center Operations & Client Management with a passion for understanding the needs of the consumer and the ability to action & measure initiatives aimed at enhancing the customer experience & driving results while balancing the goals of the business.
Listed skills include Call Centers, Customer Retention, Crm, Vendor Management, and 19 others.
A career timeline built from the work history available for this profile.
Responsible for 500+ FTE telecommunications client program. Increased revenue by 40%+ while delivering best in class customer experience. Key contributor during RFPs for new business and onsite consulting opportunities.
Tampa/St. Petersburg, Florida Area
Led inbound customer service & sales call center as well as performance within the region's five retail locations. Implemented sales programs which quadrupled site's revenue from cross-sell and up sell opportunities. Delivered highest quality and customer experience results for the region. Managed costs through productivity enhancements & performance initiatives, including the expansion of WAH program.
Virtual
Managed all aspects of day to day operations for a 150+ seat virtual call center, including P&L responsibility. Relationship Manager for Fortune 100 client. Increased revenue through expanding client programs. Led new program implementations. Drove Customer Experience initiatives.
Greater New York City Area
Executed loyalty & engagement strategies aimed at retaining customers and increasing card spend. Managed IBTM & OBTM programs focused on customer retention and card sales. Led direct mail campaigns focused on brand awareness and driving spend. Analyzed customer data & implemented programs to reduce attrition & increase spend. Developed programs to increase engagement within the likely to attrite population. Responsible for $80MM Advertising budget.
Fort Lauderdale, Florida Area
Managed inbound call center operations for the Platinum & Centurion Card products. Member of the Centurion Card launch team.
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Donna Willis is listed as Director, Client Results at Arise Virtual Solutions Inc..
AeroLeads has found 1 work email signal at @arise.com for Donna Willis.
AeroLeads has found 6 phone signal(s) with area code 727, 816 for Donna Willis.
Donna Willis is based in Clermont, Florida, United States.
Donna Willis has worked for Arise Virtual Solutions Inc., Bright House Networks, Aspire Lifestyles, and American Express.
You can use AeroLeads to view verified contact signals for Donna Willis, including work email, phone, and LinkedIn data when available.
Donna Willis holds Master Of Business Administration (Mba) from Nova Southeastern University.
Donna Willis is listed with skills including Call Centers, Customer Retention, Crm, Vendor Management, Customer Experience, Leadership, Call Center Management, and Driving Results.
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