Donna Andrews

Donna Andrews Email and Phone Number

Instructional Designer - Training Development | Energy Efficiency, Aerospace, Insurance, Customer Support | eLearning | Technical Writer - Environmental Health, Public Health | Process Documentation @
Donna Andrews's Location
Portland, Oregon, United States, United States
Donna Andrews's Contact Details

Donna Andrews personal email

n/a
About Donna Andrews

I am an Instructional Designer with experience analyzing training needs, designing and developing effective training courses that align with learning goals and objectives. Compelling instructional design that resonates with learners, increases information retention. I believe in the use of storytelling to personalize content, and to present assessment challenges that accurately demonstrate understanding of the training objectives. I believe evaluation and post-training follow-up are essential to successful employee development.Job roles: Instructional Designer, Employee Development Specialist• ADDIE training model• Training gap analysis• Statement of Work• E-Learning/online training• Instructor-led training• Virtual-led training• Blended learning • Flipped classroom strategy• Training team collaboration• Assessment evaluations and metrics reports

Donna Andrews's Current Company Details
Clackamas County Public Health

Clackamas County Public Health

Instructional Designer - Training Development | Energy Efficiency, Aerospace, Insurance, Customer Support | eLearning | Technical Writer - Environmental Health, Public Health | Process Documentation
Donna Andrews Work Experience Details
  • Clackamas County Public Health
    Technical Writer
    Clackamas County Public Health Oct 2024 - Present
    I'm currently creating process documentation for the Environmental Health department at Clackamas County Public Health. It’s been a great experience working with a dedicated, collaborative team and strong leadership.
  • In-Transition
    Exploring Instructional Design Opportunities
    In-Transition Aug 2023 - Present
    Researching industry trends and technology, consulting peers at professional organization meetings, continuing education
  • Self Employed
    Career Sabbatical
    Self Employed Sep 2022 - Jun 2023
    • Provided care for dependent parent in Florida, managed disbursement of all property, handled estate duties
  • Bonneville Power Administration (Flux, Corsource)
    Program Specialist
    Bonneville Power Administration (Flux, Corsource) Nov 2021 - Aug 2022
    • Edited outreach materials and qualified product lists, verified availability to utility customers • Conducted data analysis, researched emerging energy efficient technologies, created reports
  • The Standard Insurance Company (Volt)
    Instructional Designer/Project Manager
    The Standard Insurance Company (Volt) Jul 2019 - Sep 2020
    • Created virtual instructor-led training for outsourced new-hire team in India; software, procedures• Coordinated and edited assessments to support and analyze learning effectiveness• Accomplished project manager; streamlined process for short timeline , team oversight, scheduling, tracked deliverables, evaluated training success
  • The Boeing Company (Cdg, Us Tech Solutions)
    Instructional Systems Designer Ii
    The Boeing Company (Cdg, Us Tech Solutions) Jun 2015 - Jun 2018
    • Designed and developed web-based training for employees who will visit the Composite Wing Center or operate factory equipment for the production of the 777x composite airplane wings• Created instructor-led training about CMS software and how to use it in airplane production• Converted instructor-led courses to web-based training with improvements for learner engagement and relevance, and to increase knowledge retention• Provided oversight to outsourced instructional designers
  • Becu (Teksystems)
    Technical Writer
    Becu (Teksystems) Apr 2015 - May 2015
    • Wrote technical documentation describing federal banking regulations for BECU employees. The project was to help BECU prepare for an audit.(Short single-project assignment was turned over to legal writers)
  • T-Mobile (Mindlance)
    Instructional Designer Ii
    T-Mobile (Mindlance) Sep 2014 - Nov 2014
    • Designed blended learning for instructor-led training, for Customer Service new hire employees.• Updated existing instructor-led Call Center training for new hires. Included flipped classroom, blended-learning activities, and debriefing, with participants driving their learning.• Created facilitator guide and learner workbook for different lines of business.Software used: Word, FrameMaker
  • Adobe (Mindlance)
    Instructional Designer Ii
    Adobe (Mindlance) Feb 2014 - May 2014
    • Designed blended learning for Customer Support in India and Japan. Accommodated for cultural learning styles and preferences• Created self-study modules with videos and knowledge checks, hands-on exercises, and instructor-led discussions• Faciilitated kickoff meetings with stakeholders to discuss project goals, target audience, learning objectives, video recording requirements, and to rehearse presentations to be recorded• Developed post-assessment questions that mapped to course learning objectives; provided all course questions for input into the LMSSoftware used: Captivate, Premier Pro, Audition, Screenflow, Presenter Video, Word, Powerpoint, Adobe Connect, Fireworks
  • Liberty Mutual Insurance (Idea Entity)
    Instructional Designer Ii
    Liberty Mutual Insurance (Idea Entity) Oct 2012 - Sep 2013
    • Converted a train-the-trainer instructor-led course to virtual-led training. Created job aids and follow-up activities in the leader and participant guides• Created computer-based training for insurance claim handlers. Included graphics, images, Captivate demonstrations, and assessments• Designed and developed web-based training in Articulate Studio, including storyboards, interactions in Engage, knowledge checks in Quizmaker, and assessments in LMSSoftware used: Powerpoint, Articulate Studio, Lectora, Captivate, Photoshop, SharePoint, Snagit, Lync

Donna Andrews Skills

Copy Editing Content Management Instructional Design Editing Proofreading Content Development Newsletters Technical Writing Web Content Creative Writing Video Production Video Editing

Donna Andrews Education Details

  • Bellevue College, Iowa State University, City Of Glasgow College
    Bellevue College, Iowa State University, City Of Glasgow College
    And Digital Communication

Frequently Asked Questions about Donna Andrews

What company does Donna Andrews work for?

Donna Andrews works for Clackamas County Public Health

What is Donna Andrews's role at the current company?

Donna Andrews's current role is Instructional Designer - Training Development | Energy Efficiency, Aerospace, Insurance, Customer Support | eLearning | Technical Writer - Environmental Health, Public Health | Process Documentation.

What is Donna Andrews's email address?

Donna Andrews's email address is da****@****asy.net

What schools did Donna Andrews attend?

Donna Andrews attended Bellevue College, Iowa State University, City Of Glasgow College.

What skills is Donna Andrews known for?

Donna Andrews has skills like Copy Editing, Content Management, Instructional Design, Editing, Proofreading, Content Development, Newsletters, Technical Writing, Web Content, Creative Writing, Video Production, Video Editing.

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