• Sending and receiving invoices • Managing customer accounts• Debt recovery• Managing and processing contracts and Waste Transfer Notes• Taking skip bookings and payments over the phone• Dealing with customers face to face, over the phone and via email• Organising special waste removals in accordance with legislation• Managing the organisation of the Clinical Waste Service• Ensuring compliance with relevant legislation e.g. ADR and Duty of Care

• Booking footcare, podiatry and biomechanical appointments over the phone• Booking scheduled patients to relevant clinics and arranging transport where needed• Organising domiciliary visits• Managing waiting lists • Organising the archiving of previous patients