• Liaising with customers to provide efficient and friendly bookkeeping services• Managing staff to ensure a supportive team environment• Thorough attention to customer documentation• Use of various accounting software packages• Working to both company and regulation deadlines• Dealing with sales invoices, income, receipts and payments• Preparing statements showing income and payments• Completing VAT returns• Checking that accounts are accurate and complete• Preparing wages and managing claims for expenses• Helping to prepare annual accounts• Using a wealth of computerised accounting programmes• Giving administrative support to accountants• Working with sensitive and valuable information