Donna Cebula Email & Phone Number

Orlando, Florida Area

As the center's Business Manager, and active member of the Management Team in all aspects of the center, daily responsibilities include managing student records, processing payroll, hosting prospects and on-boarding new families. Managed tuition and subsidy postings and collections for a center with a licensed capacity of 350 and a total enrollment of over 2000 children. Participated in the planning and hosting of on-site open houses and center events.Developed and managed annual $3.8MM center operating budget which includes tracking subsidy and tuition postings as well as collections. Including reporting to Metro, Management, and Walt Disney World. Responsible for generating various reports for the CFYMCA and Disney partners as well as for State organization Community Care for Children. Responsible for month and year-end procedures with finance, managed internal Oracle processes and P.O. generation.Created and developed scholarship procedures with our Walt Disney World partners. Scholarship Committee team member in 2012 with 98% staff participation.Established and maintained appropriate work relationships with staff, parents, and partners. Demonstrated exceptional customer service skills in working with Cast Members, operating participants, and the general public. Manager of Customer Service Representatives and Enrollment Specialist. Responsible for maintaining ledgers and responding to questions and concerns with families and vendors. Completed Leadership training and Customer Service Excellence Skills in the Disney Way. Executed policy and procedures to maintain YMCA Core Values and Standards and safety in conjunction with the WDW partnership. Available to help in classrooms when necessary and advise teachers when needed. On call to help with injuries or behavior issues.Awards and skills include:2010 Employee of the YearFood Manager Service CertifiedCertified in Oracle and EZ-Care systemsCenter Event Planning and Project Management

As Senior Office Manager, acted as front-line greeter to over 125 families each day. Responsible for processing daily activity reports and managing deposits for Corporate Accounting. Processed weekly payroll and acted as Center Liaison between the 8 Office Administrators and Corporate Office. Managed the Student File Management – EZ-Care and paper file systems. As a certified teacher, provided classroom coverage for center teachers in infant, toddler, early childhood and elementary aged classrooms. In addition, acted as behavior management advisor, and supported center Directors how ever needed. Certifications include:CPR and First Aid

While at Wheelock, managed the New England Territory for undergraduate recruitment. Responsibilities include interviewing and processing undergraduate applications for Teaching, Child Life and Social Work degree programs. Planned and implemented various on campus recruiting events and open houses, acted as Master of Ceremonies. Often volunteered as a Student Advisor to Underclassmen.As an alumnus of Wheelock, frequently represented the school as a guest speaker/presenter in Early Childhood Education and Child Life classrooms throughout New England high schools. During peak application seasons, managed student outreach communication, evaluated high school and college transcripts, advised students on Financial Aid options and procedures, developed and ran required and requested enrollment reports for the Undergraduate admissions team.

Bachelor'S Degree, Early Childhood Education And Elementary Education

Education record