Compunetix focuses on configuring virtual video workflow applications for market segments wishing to enable remote clients to connect to a professional organization by video without an appointment. We do this by providing a virtual front door through the company website via mobile device, tablet or kiosk to connect the client to the most appropriate and available call center agent. The agent may transfer that client to an account manager, customer service center or add the client to a video conference. The goal is to mimic an in-office visit with a personal HD video interaction between an agent and a client. All the interactions are data captured and measured for the administrator and displayed in a real time dashboard and in historical reports.Our goal is building convenient, long-lasting, & productive client relationships which will boost client satisfaction and overall profitability for the professional organization.

Enterprise-wide cloud based applications for network performance and control as well as predictive monitoring of video appliance endpoints and quality of service. Lifesize and Poly.

Helped create a start-up family business and successfully completed the acquisition of the business.

Echopass provides SAAS call center/contact center solutions. • Sold to Fortune 500 accounts and delivered significant multi-year contracts with Overstock.com, AccountNow, Maximus (State of CA Health Care Options), Apple, Frontier Airlines. • Developed the Genesys channel sales plan that enabled our direct sales team to work directly with their national direct sales team.• Successes include Pepsi, Glaxo Smith Kline & Hartford Insurance.

• Responsible for Fortune 1000 Enterprise SaaS Sales in North America. • Delivered 4+ Fortune 1000 accounts with Disaster Recovery applications including: Yahoo!, Pacific Life, Ingram Micro, Marriott International, Inc.

American global information technology company that provides a portfolio of IT services, software, and technology.• Generated sales to new and existing Unisys customers in the area of eCRM, call center technology, web-hosting, Global portfolio products, systems integration and consulting services. • Responsible for supporting all CRM sales activity with Public Sector in the Western US. • Was a team member on a Unisys CRM task force in partnership with Accenture that delivered a $12 million professional services contract for Colorado Department of Labor and Employment (CDLE).

American global information technology company that provides a portfolio of Contact center & workforce optimization solutions.• Generated sales of Call Center solutions including Automatic Call Distribution systems, E-Commerce solutions and Computer Telephony integration hardware and software to new and existing Fortune 500 accounts.• Oversaw all aspects of customer’s interactions with Rockwell including implementation, installation, finance, customer service and training. • Received 1998 “Sales Leader Award for New Business”. • Successes included Walt Disney Travel, Starbucks, Pemco Insurance, UCI Medical Center, Church of Latter Day Saints