Donna Blackman Email & Phone Number

Texas, United States

Dallas, Texas, US

• Transitioned to the Center of Excellence Team at Omni's HQ Corporate Office to start up the centralized operational accounting control tower.
• Consolidated the accounting functions for all stations, absorbing and centralizing the financials for all stations under one department.
• Assisted with the setup of the accounting section of the new TMS system currently in production.
• Oversee month end close for all stations.
• Working much more closely with corporate finance team to identify and correct existing variances and discrepancies.
• Developing and monitoring the KPI dashboard for the analytics of the company finances for my team

Dallas, Texas, US

• Spearhead a team of 8 accounting agents
• Lead monthly close to ensure we are capturing all revenue accurately
• Oversee vendor and customer aging reports to keep the cash flow timely and profitable
• Audit vendor statements to ensure optimal profits for the branch and identify inaccurate charges
• Create and maintain financial reports for executive team daily, monthly, and quarterly
• Increased department from 2 to 8 employees and absorbed the financials from all other teams to centralize the finances within the branch to a single department while at the station level during my first two years.

Erie, PA, US

• Manage transportation activities for Import shipments – manage customer inventory, facilitate container pickups from port, facilitate warehouse transload as needed, coordinate deliveries with consignees, coordinate.
• Manage transportation activities for domestic shipments – manage customer inventory, coordinate large projects with jobsites and arrange for dedicated transportation to fulfill the customer’s delivery commitments per.
• Constantly increase our vendor relations by developing and maintaining clear lines of communication with existing and new carriers
• Billing domestic and international files and monitoring revenue / payables and receivables
• Reduce unloading and loading chargeback cost by setting and monitoring delivery and pickup appointments
• Increase profits by reviewing and renegotiating contract rates with carriers and managing service activities, maintaining performance reports

• General Office: Greet customers in store as well as intake customer calls and discuss upcoming projects and potential orders, provide solutions to customers with concerns and provide the highest level of customer.
• Logistics Coordination: Arrange for customer to have their items shipped to them using the most cost effective means available.
• Human Resources: manage employee new hire paperwork, insurance and benefits, vacation and sick time, disciplinary actions and payroll
• Accounts Payable: keep costs down by ensuring all vendors and bills are paid in a timely manner and kept within 30-day terms to eliminate late fees
• Accounts Receivable: increase cash flow by collecting payments for pending projects and keeping aging current
• Report to owners daily and weekly to keep them up to date on company operations, financials and any other issues.

Euless, TX, US

• Monitor customer sites and equipment and schedule my service tech team to proactively address any customer needs for maintenance or repairs
• Work with my billing assistant to ensure that she is up to date with any outstanding issues from the previous months close and has the tools and support needed to get this month closed
• Continuously monitor fuel tank levels and forecast orders for over 50 sites
• Run Manager Reports and Customer Reports for internal and external customers weekly and at month end, quarter end, and year end
• Monitor OPIS rack pricing for fuel daily in each area, compare our supplier pricing with the rack low and rack average prices for each area to ensure we are optimizing profits, and send quotes/pricing to customers.
• Receive invoices from vendors and enter the AP, generate customer invoices and send to customers as well as enter daily

• Walmart Vendor Compliance Management
• Develop and maintain relationships with existing and new carriers
• Cut costs by 30% in my first year by setting up dedicated carriers to pre-assign trucks for all forecasted orders weekly to reduce use of ad hoc carriers, ensure quality reliable service to customers in our department.
• Manage transportation activities for domestic shipments – facilitate inbound/outbound transportation, monitor shipments, proactively communicate with carriers, vendors and customers, resolve transportation issues and.
• Set up and monitor delivery and pickup appointments to reduce unloading and loading chargeback cost, negotiate contract rates with carriers and manage service activities, maintain performance reports, Run Market.
• Work with Purchasing to schedule transfer loads and ensure that the plants have all necessary materials to produce our merchandise, Work with Production to ensure that all plants have made enough product to complete.

DFW Airport, TX, US

• Answer calls in a timely manner and with a 20-line phone system and minimum of 200 calls out per day required
• Handle all customer service related issues for many large customers with high freight volume
• Negotiate and adjust rates with carriers and customers as needed.
• Call out on Trucks, Handle packets and paperwork, research carriers, dispatch drivers, schedule sometimes 20-30 pickup and delivery appointments per day
• Handle 4 separate high volume Spring Water Tanker accounts and keep track of scheduling appointments with the various spring sources and Water Customers, allocating assets to service each customer’s needs accordingly.
• Enter all shipment data into database

US

• Answer calls in a timely manner and handle any customer service issues
• Schedule pick-ups and route deliveries
• Negotiate Rates, Assign Carriers to loads
• Enter all pickup and delivery information into the appropriate databases
• Prep all air-way bills and pouches
• Alert delivery agents of delivery information daily

Associate'S Degree, Business Administration, Management And Operations

Diploma, Business Management, Accounting, Business Law

Diploma, Business Administration Technology