Donna Blackman Email & Phone Number

Texas, United States

Dallas, Texas, Us

• Transitioned to the Center of Excellence Team at Omni's HQ Corporate Office to start up the centralized operational accounting control tower. • Consolidated the accounting functions for all stations, absorbing and centralizing the financials for all stations under one department. • Assisted with the setup of the accounting section of the new TMS system currently in production.• Oversee month end close for all stations.• Working much more closely with corporate finance team to identify and correct existing variances and discrepancies. • Developing and monitoring the KPI dashboard for the analytics of the company finances for my team• Continue to adapt and adjust processes as the workload increases.• Collaborate with executive teams to ensure that our processes continue to be effective as the company continues to evolve.• Relocated my current team to corporate and grew from 8-18 employees.

Dallas, Texas, Us

• Spearhead a team of 8 accounting agents• Lead monthly close to ensure we are capturing all revenue accurately• Oversee vendor and customer aging reports to keep the cash flow timely and profitable• Audit vendor statements to ensure optimal profits for the branch and identify inaccurate charges• Create and maintain financial reports for executive team daily, monthly, and quarterly• Increased department from 2 to 8 employees and absorbed the financials from all other teams to centralize the finances within the branch to a single department while at the station level during my first two years.• Create, maintain, and adjust processes within my department to ensure things remain efficient and accurate as we continue to grow• Increased the branch KPIs for on time billing and costing by over 30% within my first two years• Collaborate with the seniors from other departments to ensure that our processes continue to be effective as the company grows• Serve on the Corporate Transition Board, a team of assorted company leaders that assist in integrating and streamlining the general processes across all stations and new acquisitions to optimize productivity by centralizing the way things are handled from accounting, administration, sales, operations and warehouse into a single standardized set of processes.• Asked to come collaborate with the center of excellence team at corporate to review the processes and metrics I created in more detail, as after reviewing the current processes across all stations they believe that due to my background and skills in operations, accounting, and analytics, I am one of the SMEs within the company for operational accounting, and they would like to learn and implement parts of the processes and reporting metrics I have created for my team across the company to improve efficiency.

Erie, Pa, Us

• Manage transportation activities for Import shipments – manage customer inventory, facilitate container pickups from port, facilitate warehouse transload as needed, coordinate deliveries with consignees, coordinate truckload or drayage transport for large projects, monitor shipments continuously, proactively communicate with carriers, vendors, and customers, resolve transportation issues and support teams by providing all pertinent information and procedures.• Manage transportation activities for domestic shipments – manage customer inventory, coordinate large projects with jobsites and arrange for dedicated transportation to fulfill the customer’s delivery commitments per project, facilitate the most cost effective inbound/outbound transportation for FTL and LTL shipments as well as air freight and hot shots, monitor shipments continuously, proactively communicate with carriers, vendors, and customers, resolve transportation issues and support teams by providing all pertinent information and procedures• Constantly increase our vendor relations by developing and maintaining clear lines of communication with existing and new carriers• Billing domestic and international files and monitoring revenue / payables and receivables• Reduce unloading and loading chargeback cost by setting and monitoring delivery and pickup appointments• Increase profits by reviewing and renegotiating contract rates with carriers and managing service activities, maintaining performance reports• Run Market Analysis to determine the load to truck ratio in all areas and determine if rates should be increased or dropped accordingly• Extensive after hours on call

• General Office: Greet customers in store as well as intake customer calls and discuss upcoming projects and potential orders, provide solutions to customers with concerns and provide the highest level of customer service on each project, keep track of inventory and updating our website, ordering of supplies, maintain all company databases and keep financial reports current• Logistics Coordination: Arrange for customer to have their items shipped to them using the most cost effective means available. • Human Resources: manage employee new hire paperwork, insurance and benefits, vacation and sick time, disciplinary actions and payroll• Accounts Payable: keep costs down by ensuring all vendors and bills are paid in a timely manner and kept within 30-day terms to eliminate late fees• Accounts Receivable: increase cash flow by collecting payments for pending projects and keeping aging current• Report to owners daily and weekly to keep them up to date on company operations, financials and any other issues.

Euless, Tx, Us

• Monitor customer sites and equipment and schedule my service tech team to proactively address any customer needs for maintenance or repairs• Work with my billing assistant to ensure that she is up to date with any outstanding issues from the previous months close and has the tools and support needed to get this month closed• Continuously monitor fuel tank levels and forecast orders for over 50 sites• Run Manager Reports and Customer Reports for internal and external customers weekly and at month end, quarter end, and year end• Monitor OPIS rack pricing for fuel daily in each area, compare our supplier pricing with the rack low and rack average prices for each area to ensure we are optimizing profits, and send quotes/pricing to customers daily based on the OPIS daily fuel pricing for the area to ensure maximum margins• Receive invoices from vendors and enter the AP, generate customer invoices and send to customers as well as enter daily• Reconcile payables and receivables weekly and at month end. Assess the aging weekly to ensure payment terms are all current• Update terminal managers of the price of fuel each day at their terminals for company drivers as well as owner operators• Download driver fuel transactions for each location and monitor driver fuel usage weekly and maintain fuel database to ensure that all information remains up to date, Schedule service calls for repairs of various fuel pumps and parts when breakdowns or issues arise• Manage transportation activities for fuel tanker shipments – facilitate transportation, monitor shipments, proactively communicate with carriers, vendors and customers• Set up and monitor delivery and pickup appointments as needed to reduce unloading and loading chargeback costs• Negotiate and maintain contract rates with carriers and manage service activities, maintain performance reports• Consolidate Orders to make sure each load is as close to a full load as possible to reduce extra freight costs

• Walmart Vendor Compliance Management• Develop and maintain relationships with existing and new carriers• Cut costs by 30% in my first year by setting up dedicated carriers to pre-assign trucks for all forecasted orders weekly to reduce use of ad hoc carriers, ensure quality reliable service to customers in our department helping us to maximize revenue and maximize employee productivity• Manage transportation activities for domestic shipments – facilitate inbound/outbound transportation, monitor shipments, proactively communicate with carriers, vendors and customers, resolve transportation issues and support teams by providing all pertinent information and procedures• Set up and monitor delivery and pickup appointments to reduce unloading and loading chargeback cost, negotiate contract rates with carriers and manage service activities, maintain performance reports, Run Market Analysis weekly to determine the load to truck ratio in all areas and determine if rates need to be increased or dropped accordingly• Work with Purchasing to schedule transfer loads and ensure that the plants have all necessary materials to produce our merchandise, Work with Production to ensure that all plants have made enough product to complete all open orders, Work with Grocery/Sales to ensure that customers are receiving products in a timely manner and that replenishment needs are met for each individual customer• Maintain weekly detailed reports for customers as well as internal reports,• Extensive after hours on call

Dfw Airport, Tx, Us

• Answer calls in a timely manner and with a 20-line phone system and minimum of 200 calls out per day required• Handle all customer service related issues for many large customers with high freight volume• Negotiate and adjust rates with carriers and customers as needed.• Call out on Trucks, Handle packets and paperwork, research carriers, dispatch drivers, schedule sometimes 20-30 pickup and delivery appointments per day• Handle 4 separate high volume Spring Water Tanker accounts and keep track of scheduling appointments with the various spring sources and Water Customers, allocating assets to service each customer’s needs accordingly, and all sanitation records and tanker washes as well as keeping track of seal numbers and tanker repairs.• Enter all shipment data into database• Assign Carriers and Equipment to Loads• Track Loads from the point of pickup to the point of delivery• Create and maintain spreadsheets for inner-office communications about loads• Create and maintain detailed reports for customers as to the status of their loads• Scheduling of pickup and delivery appointments daily, maintain our spreadsheets and records for the OTR department,Bill all OTR files and keep track of all revenue for our department daily,• Handle high value freight that required extra insurance, escorts, and team drivers for our cell phone clients• Extensive after hours on call

Us

• Answer calls in a timely manner and handle any customer service issues • Schedule pick-ups and route deliveries • Negotiate Rates, Assign Carriers to loads • Enter all pickup and delivery information into the appropriate databases • Prep all air-way bills and pouches • Alert delivery agents of delivery information daily

Associate'S Degree, Business Administration, Management And Operations

Diploma, Business Management, Accounting, Business Law

Diploma, Business Administration Technology