Donna Do Email & Phone Number

Arkansas, United States

As a Senior Director of Engineering at GEICO, I play a pivotal role in driving engineering and operational excellence, shaping the company's technology vision, and architecting innovative solutions to revolutionize the enterprise associate experience. By leading efforts to build a unified platform that delivers a personalized, seamless experience, I.

Bentonville, Arkansas, United States

• Lead a team of 50+ product and engineering professionals at Walmart Global Tech to design and manage the global intranet and extranet, enterprise search solutions, digital asset management, and enterprise notification.
• Enterprise CMS (Content Management System) built on AEM (Adobe Experience Manager)
• Walmart’s Global Intranet (OneWalmart); serving over 2.1 million associates, across 14 countries, supporting three languages, 99.9999% uptime.
• Walmart B2B sites, serving over 52 sites that drive an additional $6M+ in revenue annually
• Headless content integrations into six Walmart internal applications, increasing author efficiencies by 35% and improving content accuracy.
• Enterprise Internal Search Engine powered by GenAI

Arkansas, United States

Bentonville, AR

• Responsibilities:
• Ensure development and continued success of platform performance by providing mentoring; monitoring program and individual project progress; providing periodic project status reports and executive summaries to.
• Develop project management practices by adhering to Agile methodology; promoting the principles and business value of the project methodologies throughout the organization; leading lessons learned meetings; and.
• Manage geographically distributed teams, off-shore development teams and third-party vendors by coordinating internal and vendor schedules; integrating teams and vendors into project strategy; communicating progress.
• Manage multiple, highly complex projects (software development, infrastructure, application development) with internal and external stakeholders by driving projects through the lifecycle phases to successful.
• Launched one.walmart.com globally (including US, UK and China)

Cleveland/Akron, Ohio Area

• Categories: Global Retail Companies in the fields of General Materials, Education, Industrial Goods, Finance, and Healthcare
• Act as Certified Scrum Master for Scrum Development Teams
• Provide implementation project management through Agile methodology, from discovery phrase through go-live, maintaining team adherence to Agile principles
• Facilitate daily/weekly ceremonies, identify opportunities for improvement, remove roadblocks/impediments, and optimize solution quality
• Manage Product Owner relationships by ensuring that stakeholder interests are identified and addressed
• Promote effective individual and Scrum team performance by managing Product Owner communications and facilitating external stakeholder participation when necessary

Solon, Ohio

• Categories: Global Retail Companies in the fields of General Materials and High-end Commercial Goods
• Responsible for managing implementations of customer loss prevention software, order management systems, warehouse management systems, Relate CRM system, and Xstore point of sales systems
• Act as Scrum Master for all project development teams
• Schedule and manage all meetings and interactions between customer teams, internal resources – both on and off site – and third-party service providers, to communicate deliverables, manage timelines and expectations.
• Assist Department Manager with day-to-day scheduling and consulting for projects across the global department
• Continue account management through maintaining production enhancements and overseeing new project upgrades and software integrations

Cleveland/Akron, Ohio Area

• Categories: ecommerce Manufacturing Companies in the fields of Commercial Outdoor Furnishing, Electronic Design, Government Equipment, High-end Furniture, Industrial Equipment
• Managed multiple online storefronts (retail and wholesale) that run on the Magento Enterprise platform
• Provided web development project management in the Agile methodology from discovery phrase through launch for both eCommerce Magento development projects and interactive front-end development projects in DNN, HTML.
• Coordinated with departmental team members, both on and off site, to communicate deliverables, project timelines, and expectations
• Developed and executed internet strategies, relationship management, project management, usability testing, personnel development, web analytics, content management, web design, and search engine optimization.
• Manage Product Owner relationships by ensuring that stakeholder interests are identified and addressed

Cleveland/Akron, Ohio Area

• Categories: Financial Services, Insurance, Telecommunications, Pharmaceuticals, Satellite Television & Auto Repair
• Negotiated and executed local advertising campaigns through Television, Radio, Print, Online, OOH and Guerilla
• Placed over $875,000 in media for clients averaging 33 percent savings for 2012
• Optimized user experience from a client and user level for our products
• Managed clients’ media plans including campaign budgets, performance analytics, and accounting documents
• Monitored media placement results through reporting and analytics to identify cost efficiencies and effectiveness

• Categories: Clinical Research Offices, Packages Goods, Automotive, Food & Beverage, Entertainment
• Generated and projected new client relationships via market research and client meetings
• Developed advertising solutions using the power and reach of the CBS Cleveland stations
• Created custom advertising campaigns for clients that included sponsorship, on-air spot scheduling and digital advertising
• Managed and maintained multiple client accounts and inner-office materials

• Categories: HMO, MMO, Commercial and Medicare Insurances
• Executed policies and procedures to insure the timely resolution of patient and third party reimbursement issues
• Developed, implemented and executed quality control to ensure the timely and correct resolution of patient inquiries
• Led a team of five to develop and orchestrate new employee programs for directors and managers department wide
• Organized and maintained confidential office documentation and assisted with office and administrative support
• Ensured products were received and displayed to proper management reporting systems to assure accurate recording

• Categories: Corporations, Incentive Companies and Pharmaceutical Associations
• Created dynamic event campaign proposals and presentations for high-end Meetings and Incentive companies
• Prepared client meeting layouts, event scheduling and campaign budgeting
• Generated over $600,000 in sales and obtained new business through strong client relationships
• Coordinated, organized and managed the production of custom corporate trade shows and conventions nationwide
• Provided transportation management, travel services and event staffing for convention and trade show events

Ba, Strategic Communications, 3.4

• Dean's List: The Ohio State University • Event Productions Staff Intern: The Value City Arena/Jerome Schottenstein Center at The Ohio.

Broadcasting Communications, 3.85

• Dean’s List: Western Carolina University • Walt Disney World: Cast Member of the Month- September 2003 • University Resident Assistant.