Donna Drake Email and Phone Number

Advanced MindRise & Sylvan as leading supplemental education service providers.BUSINESS MANAGEMENT:• Cultivated network of partnerships, procuring lucrative repeat business and referrals to secure over 100 contracts• Delivered solid turn-key programs, including instructional staff, onsite management, and curriculum• Designed customized programs to address unique goals and parameters of each partnership • Analyzed policies, procedures, systems, and results to drive improved structure, performance, and client satisfaction• Managed fiscal operations including cost projections, budgeting, and invoice calculation• Composed contract proposals and scope of work agreementsACADEMIC MANAGEMENT:• Drove student achievement with 2.5 average grade equivalent growth per year • Analyzed achievement data to drive improved structure and performance • Designed and aligned curriculum with each client’s academic goals and itinerary• Drafted and delivered training to ensure best practices in academic instruction and student connection• Orchestrated multi-tiered transition to include virtual programming, including platform creation and development• Created systems and databases for tracking, evaluating, and disaggregating student dataHUMAN RESOURCES DEVELOPMENT• Developed effective systems for recruitment, development, and retention of highly qualified instructors• Provided management and instructional leadership for a quality-driven team of up to 15 managers and 150 instructors• Facilitated regular team meetings and individual progress conferences• Cultivated shared vision among staff of strong instructor-student relationships and student persistence • Mentored managers in program development, instructor effectiveness, and client relations• Coordinated master schedules for instructors and students

Established top-performing team focused on quality solutions for student growth. • Established collaborative relationships with clients, partners, and community to secure an 88% closing rate• Hired, trained, and managed staff of up to 30 educators and managers, maintaining high staff morale• Optimized lesson delivery and instruction integrity to ensure the highest growth rates• Generated highest prepay rate and lowest refund rate in the territory by meeting and exceeding expectations

Enhanced student performance by implementing effective strategies for measurable progress. • Hired, trained, evaluated, and managed faculty, creating a culture of trust, support, and development• Crafted Campus Improvement Plans and served as a key member on the Site Based Decision Making committee• Designed and implemented effective intervention programs and performed all campus testing coordinator duties• Facilitated staff meetings, assemblies, parent nights, and ARD meetings• Analyzed behavior patterns and worked with students, parents, and teachers to find positive solutions

Created innovative ways to improve student performance, parent involvement, and positive behavior. • Taught all academic subjects and created a strategic and rewards-based program to boost test scores• Developed trusting and positive parent relationships, resulting in 45% higher parent participation rate • Decreased discipline referrals by 60% by developing unique behavior reward and reporting system• Selected as team leader for proven success with test scores, parent involvement, and behavior management