Donna Shields Email & Phone Number

Satellite Beach, Florida, Us

New Hope, Pennsylvania, Us

New Hope, Pennsylvania, Us

Us

Egg Harbor Township, Nj, Us

Leadership Team member independently responsible for employee engagement and retention, learning and professional development, total rewards, HRIS (ADP), performance management, compensation and benefits, HR budget and projections, risk management, corporate social responsibility, and diversity, equity, and inclusion.• Reduced HR administrative tasks by enhancing HRIS. Implemented self-service benefits enrollment and performance management modules.• Partnered with business line managers to recruit high performers to move the business forward. • recruited 16 high performers in a 12-month period. • Redefined employee advocate group to be aligned with the organization new culture, goals, and objectives.• Created and implemented new policies and procedures. • Provided employees with work life balance tools such as telecommuting and Employee Assistance Program. • Tested managers to justify their recommendations for employee compensation and bonus awards and performance management such as promotions and disciplinary actions.• Improved employee Total Rewards Statement to communicate employee tangible and intangible rewards.• Negotiated healthcare renewal rates to offer employees valuable benefits within budget.• Implemented professional development and compliance training to enhance employee skills and to protect the business from unnecessary liability.• Performed all human resources related administrative duties.

Responsible for employee engagement and retention, learning and professional development, total rewards, HRIS (ADP), performance management, compensation and benefits, risk management, corporate social responsibility, and diversity, equity, and inclusion.• Reduced HR administrative tasks by enhancing HRIS. • Recruited high performers to meet the business need.• Managed employee advocate group to organize employee events.• Revised and updated employee handbook which included new policies and procedures. • Provided employees with work life balance tools. • Tested managers to justify their recommendations for employee promotions, performance management issues, and disciplinary actions. • Continued to protect the business from unnecessary liability by administering employee compliance training.• Performed all human resources related administrative duties.

Assistant to the President & CEO to support and establish relationships with the CEO’s direct reports and affiliated senior executives such as the Board of Directors. Provide project support and data analysis to achieve organizational goals and objectives. Execute documents and logistics to produce successful meetings and events. Also supported the Director of Strategic Planning & Organizational Development to manage projects and carry out human resources issues to continue business growth. • Established strong working relationships with senior banking officers and senior RMA staff that resulted in resolving complex and confidential issues with a high level of trust.• Developed and owned the project plan for senior executive meetings to coordinate materials and logistics. • Developed and streamlined the nomination process for Board of Directors and Councils and Committees.• Saved the organization on expense reimbursements by reviewing bank executives’ expenses and identifying and resolving questionable expenses.

Administrative Supervisor managing the sixteen-person sales team to ensure that an array of projects and responsibilities were effectively executed within the sales team and across departments. As the core of the sales team coordinate working relationships among customers, directors, relationship managers, and administrative assistants and produce routine and unique sales reports, coordinate events,. • As the department’s liaison, developed relationships across the organization to achieve collaboration and communication to achieve organization successes.• Reviewed and redesigned department processes to be more effective and efficient. • Supervised and trained administrative assistants to meet or exceed expectation and provided coaching and encouragement to low performers. • Resolved customer issues and complaints by developing amicable solutions to meet or exceed customer expectations.• Compiled and distributed sales data reports to track the progress of sales goals ensuring sales goals were met or exceeded.

Boston, Ma, Us

Responsible for three-person administrative team.

Glasgow, Scotland, Gb

Performed administrative duties for Chief Counsel and two attorneys.

Bachelor Of Business Administration (Bba), Human Resources Management/Personnel Administration, General

Certificate, Human Resources Development

High School Diploma, General