Donna Boucher Email & Phone Number

Mississauga, Ontario, Canada

• Guidance on the creation of accessible websites, mobile apps, systems and/or documents• Accessibility quality control of documents, websites, and IT systems• Managing and/or implementing digital accessibility efforts throughout the organization• Staff training on digital accessibility best practices

Toronto, Ontario, Canada

- Partner as Learning & Development consultant to diagnose, design, develop & deliver learning content and experiences- Manage development programs end-to-end, establishing processes to streamline and methods to evaluate success metrics – including strategy, build, coordination, facilitation, project management and communications- Act as internal consultant to identify enterprise learning & development needs based on multiple inputs, coordinate innovative learning solutions & proactively share them with internal partners and team to build relationships and align development efforts- Facilitate enterprise and functional L&D learning programs including core programs for new hires, managers, and teams- Consult with HRBPs to implement L&D strategy/roadmap, sharing enterprise solutions and solving for individual contributor professional skills and career development as primary focus areas

Remote

Voluntary positionPromoting education and awareness of disabilities and neurodiversityPromoting a diverse, inclusive workplace

Remote

- Course development based on detailed needs analysis and consultation with SMEs- Cartoon animation development for scenario-based learning- Certification program development - responsible for training the department in exam and question development- AODA compliance policy improvement, standardization, and implementation- SharePoint site development and curriculum creation to create learning streams for different departments- Jira development for the L&D teamCo-Chair M-ACCESS ERG People with Disabilities

Remote

• Interpreting the design needs of their marketing communications into feasible design ideas, and bringing a fresh perspective to their brand, even after 20 years of service.• Constantly working to expand my technical skills and stay on top of new developments.• Cultivated excellent long-term relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns.

Remote

Excited to be working with Artha Learning as a part-time freelancer on their projects. Such a great team.

Burlington, Ontario

Project Management• Responsible for certification course projects, that include collaborating with international stakeholders, partners, subject matter experts, designers, sales, and marketing to create exceptional in-class and eLearning courses• Define project scope, analyze expectations of target audiences, conduct needs assessments, determine learning objectives, estimate the necessary resources, and develop detailed plans and timelinesAdministration• Work collaboratively with stakeholders, facilitators and subject matter experts to effectively translate highly technical concepts into user-friendly, professional programs• Monitor effectiveness of materials through course evaluations, and client and facilitator feedback• Onboarding of new subject matter experts and designers• Manage and support Professional Designations certification exam administration including question test bank development• Maintenance and support of the LMS (Moodle)Design• Development of certification courses based on ADDIE including literature reviews, content creation, course deliverables, and exam question test bank creation• Graphic design, motion graphics and video editing of multimedia course content.Testimonial: "I have worked with Donna on many projects and have always found her to be very meticulous about following best practices and ensuring all requirements are met. Her design and writing work on products is to a high standard and she also directs others to ensure they deliver to the same level of quality. If anything becomes out of order she raises the issue promptly and does whatever it takes to get back on track. I've found her to be extremely responsible in meeting commitments and responding quickly to customers and peers who need her knowledge and experience. She is known for proactively reaching out and offering to help others. Donna is a delight to work with and I have no hesitation in providing the highest recommendation." David Ratcliffe, President

Mississauga, On

• Evaluating a students’ interest, aptitude and temperament to determine a suitable instrument or program for them.• Establishing a productive rapport with teachers, students, and parents.• Training students in theory, history, composition, pedagogy and performance (piano, clarinet, and introductory guitar/violin). • Training teachers in all levels of the piano and theory pedagogy.• Curriculum development for all levels of practical and theory courses, including distance learning courses. • Preparing students for art school and university entrance exams.• Conducting seminars and workshops for students, teachers, and parents. • Adapting instruction for students with Down’s Syndrome, Asperger’s, ADHD, partially hearing, and various other learning disabilities.• Collaborating with students and parents to set long- and short-term goals.Programs:• Royal Conservatory of Music• Canadian Conservatory of Music• Suzuki• Recreational85% of students completing examinations earned first class honors and many were awarded scholarships.

Milton, On

Designed and developed eLearning content based on the needs of the organization.Reviewed existing programs to assess their potential for online delivery and advised manager on which areas of the curriculum could be redesigned/enhanced using ILT and eLearning.Created graphics, videos, and web interfaces for eLearning portals.Designed a fully customized Moodle site.Referral:"Donna did not hesitate to take charge of the projects assigned to her, independently designing graphics created specific to our courses and E-learning programs, as well as creating interactive games and a cash system simulator. Donna has been joy to have on our team; she has proven to be an asset to our organization. We look forward to growing this project as Donna leads a team to help develop a training website. Donna is an asset and a positive influence to our organization."

Toronto, Canada

TeachingCreated and implemented innovative and engaging lesson plans, materials, and activities, including digital content, based on differentiated learning needs to ensure all students were learning at their full potential.Presented course content using a variety of instructional techniques, such as seminars, collaborative learning, practical demonstrations, and online platforms.Created effective and fair evaluation methods that provided opportunities for students to demonstrate their mastery of the learning goals established.eLearningProvided for the effective implementation of Moodle and WebCT within the department and conducted ongoing technical training for professors and colleagues.Reviewed existing programs to assess their potential for on-line delivery and advised professors on which areas of the curriculum could be redesigned/enhanced using ILT and eLearning.Designed and developed eLearning content for myself and many professors.Created graphics and web interfaces for eLearning portals.

Mississauga, On

Managed over 400 students, 30 teachers, and 2 locations, ensuring the efficient day-to-day operation of the music school through the effective management of administrative and operational aspects of the organization.Directed the hiring and training of personnel, developed training procedure manuals and guides, and facilitated staff development programs focused on customer service and curriculum, including a peer mentoring program.Curriculum development for practical, theory, and pedagogy courses, including e-learning courses, Montessori programs, and art programs.Developed an individualized tutoring program structured to meet the Ontario Ministry of Education Curriculum in English, French, and Math.Established an open-door policy, bi-annual report card program and parent-teacher nights improving communication and trust with students, parents, and teachers.

Mississauga, On

Identified an opportunity for OSOA to extend their classroom-based certificate program to an online learning portal, resulting in a dramatic increase of volunteer certifications for swim meets across Ontario.Worked with subject matter experts to determine clear learning objectives and make recommendations regarding instructional delivery options.Designed and prepared course materials, teaching aids, skill evaluations, and final assessments focused on mastery.Created effective and fair assessment methods ensuring students were provided ample opportunities to demonstrate mastery of the learning goals.Provided technical support to clubs and users.

Mississauga, On

• Fostered a respectful learning environment and developed positive partnerships with colleagues, students, and parents to ensure student success.• Designed lessons and units incorporating objectives aligned to the Ministry of Education curriculum and in accordance with needs assessment findings.• Utilized ongoing informal and formal assessment to measure effectiveness of teaching and to monitor student performance.• Incorporated a variety of teaching strategies to engage and accommodate diverse learners, including modifications for gifted learners, students with IEPs, and ESL students. • Actively participated in departmental and school staff meetings. • Demonstrated commitment to continued learning through active participation in professional development opportunities.

Collingwood, On

• Successfully managed, planned and executed an amateur Jumper horse show with almost 100 competitors.• Implemented logistics pertinent to venue, décor, course design, first aid and photography.• Coordinated a team of volunteers as ground crew, stewards, and runners.• Developed strategies for the effective promotion of the event including sponsorships for awards and prizes.• Designed tickets, posters, signage and advertisements to drive attendance, and ensure effective promotion of the event.• Maintained records of event aspects and conducted post-event evaluations in order to determine how future events could be improved.• Handled queries and troubleshooting on the day of the event.

Collingwood, On

• Successfully managed, planned and executed a relatively large scale event for the horse industry, including a charity dinner and silent auction in support of the Equine Research Centre Big Ben Memorial Fund at Guelph University.• Implemented logistics pertinent to venue, décor, catering and equipment.• Strived to include local businesses in all aspects of the event, and provided complimentary space for non-profit organizations such as Riding for the Disabled and several horse rescue organizations.• Designed tickets, posters, advertisements and press releases to drive attendance, and ensure effective promotion of the event.• Sold sponsorships and exhibition space.• Handled client queries and troubleshooting on the day of the event. • Negotiated hotel and travel accommodations.

Collingwood, On

• Published a monthly horse industry newspaper and accompanying website that was distributed across Ontario.• Planned the editorial calendar for online and print publishing.• Cultivated direct relationships with clients to design and plan their advertising campaigns.• Researched, identified, and delivered articles keeping in view audience taste and needs.• Participated in and sponsored community events, especially non-profit organizations, in order to provide complementary coverage and publicity.• Incorporated materials sent by freelance writers and photographers.• Designed layout to produce camera-ready copy for off-set printing.

Project Management Certificate, Project Management, 95% Average

There are three required courses in this certificate program. Foundations of Project Management (Completed (April 2022) Leading Projects.

Master Of Arts - Ma, Music Theory And Education

Bachelor Of Fine Arts Specialized Honours, Music Theory And Education

M.S. Education, Intermediate/Senior - Music And Social Science

Bachelor Of Arts - Ba, Geography