Senior Operations Executive focused on delivering strategic business solutions by means of balancing technology and client services. Proven success in reducing operational cost through effective resource management and process reengineering.
Tall Tree Administrators, Llc
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Chief Of StaffTall Tree Administrators, Llc Aug 2021 - Present
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Chief Operating OfficerFree Market Administrators, Llc Sep 2018 - Present
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Chief Operating OfficerTotal Plan Services/ National General Underwriters Jun 2018 - Sep 2018
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Vp Client PartnerMedecision Mar 2014 - May 2018King Of Prussia, Pa, Us -
Vice President, Business DevelopmentVentanex Oct 2012 - Mar 2014The Colony, Texas, UsVentanex has been in business for 13 years processing more than $1.3B monthly in electronic payment processing focusing primarily in the consumer finance and insurance industries. Instead of forcing our clients to accept a rigid “box-ware" application, we take a consultative approach toward delivering our services. As industry leaders we work with our clients to understand their unique environment. This understanding coupled with the inherent flexibility of our proprietary platform we are able to deliver robust client rules-based solution to our clientsWith our knowledge and expertise in quality, controls and flexibility, Ventanex has expanded our offering into the Healthcare Payor market. Our services include generating payments either electronically or physical check as well as the associated provider and member Explanation of Benefit. We also offer an online web portal solution to enhance your customer service experience by allowing you to view production processes as they occur and to view all output and control the distribution of that output. Ventanex offers an online payment portal (payment with application system). Using our unique payment tracking system, our clients are able to take full advantage of electronic cash management, tracking transactions throughout their entire life cycle. This process allows us to deliver enhanced services such as electronic reconciliation, auto-balancing back to the payment distribution and even electronically unwind non payments back to our clients’ platform. Tracking a transaction from its inception to its end is also the reason our reporting, (analytical information) is more granular, and detailed than competitors. -
Executive Vp, Chief Operating OfficerGtess Corporation Aug 2009 - Jun 2012UsA venture-backed emerging growth Company serving healthcare payers with payment technology and services. GTESS improves the claim payment process by utilizing curstomized business rules and process automation technology platform delivered in as ASP or SAAS model. -
Sr. Vp Of Operations And Client ServicesGtess Corporation Sep 2000 - Aug 2009UsResponsible for ensuring a high level of customer satisfaction with services, system implementations and on-going support. Directed integrated account management function, through which full outsourcing solutions are defined and delivered to its customers. Responsible for 400 person international operation including sub-contractors and suppliers. Introduced healthcare expertise to the corporation. -
Sr Manager Information ServicesBlue Cross Blue Shield Of Texas Aug 1987 - Sep 2000Chicago, Il, UsDirect report to $70M third-party administrator (TPA) division executive Health Care Benefits, wholly owned subsidiary of BCBS of Texas, with responsibility for 60 personnel and four direct reports caring for 250 self-funded clients. Responsible for all areas of claims operations, information services, networking cross-state offices, RIMS/HP UNIX system maintenance enhancements, disaster recovery, contingency planning, workflow reengineering, as well as all overall efficiencies related to automation.
Donna Fendley Education Details
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Computer Science Degree
Frequently Asked Questions about Donna Fendley
What company does Donna Fendley work for?
Donna Fendley works for Tall Tree Administrators, Llc
What is Donna Fendley's role at the current company?
Donna Fendley's current role is Chief Operating Officer at Free Market Administrators, LL.
What schools did Donna Fendley attend?
Donna Fendley attended Computer Science Degree.
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