Donna Faye Lim Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

• Provided exceptional customer service by greeting customers, addressing inquiries, and resolving concerns promptly and courteously.
• Assisted customers in locating products, making product recommendations, and upselling promotions to enhance their shopping experience.
• Maintained cleanliness and organization of merchandise displays, shelves, and aisles to create an inviting shopping environment.
• Received incoming shipments, verified accuracy of deliveries, and documented inventory counts.
• Completed shift reports, including sales summaries, inventory counts, and operational updates, to communicate key information to management.
• Participated in periodic inspections and audits to assess compliance with hygiene standards and address any areas needing improvement.

Calgary, Alberta, Canada

• Greeting customers, assisting them in finding products, providing information about promotions or specials, and ensuring a positive shopping experience.
• Operating cash registers, handling cash transactions, processing credit and debit card payments accurately, and giving correct change to customers.
• Monitoring inventory levels, identifying low-stock items, and assisting with restocking and inventory orders to maintain adequate product availability.

Toronto, Ontario, Canada

• Operated the cash drawer and POS System, and monitored cleanliness, sanitation, and administration of assigned station and service areas.
• Promptly addressed customer service issues and referred to management when necessary.
• Demonstrated a friendly, enthusiastic, and outgoing manner when interacting with the public and co-workers.
• Organized inventory supplies regularly to ensure maintaining sufficient inventory level.

Markham, Ontario, Canada

• Assisted with program scheduling and the implementation of activities such as fitness and wellness challenges, social gatherings, and charitable events.
• Recommended health and fitness techniques for achieving personal fitness objectives, increasing health status, and boosting overall well-being.
• Attended group fitness classes, encouraged members to set fitness goals, and provided tips on how to achieve their goals.

Toronto, Ontario, Canada

• Maintained a record and registered all new and former Centennialista club members.
• Managed administrative duties, maintained confidential data, and provided assistance to fellow officers and club members.
• Prepared email correspondence with other club members, and created promotional materials for the upcoming club events.
• Coordinated club operations, scheduled meetings, and managed events such as Centennialista Karaoke Idol 2022, Summer Pop-Ups 2022, and Networking Mixer 2023.

Makati, National Capital Region, Philippines

• I worked as an outsourced personnel data encoder at Bangko Sentral ng Pilipinas.
• Encoded updates on the files retention of documents monitored and built up database of scanned files.
• Responded to over 30+ employee inquiries per day, emphasizing exceptional customer service skills.
• Provided general administrative and clerical support, including mailing, scanning, and copying documents for the Office of the Senior Director.

Graduate Certificate, Workplace Wellness And Health Promotion, With Honours

Graduate Certificate, Human Resources Management

Bachelor'S Degree, Psychology

Activities and Societies: FEU Psychology Society | Psychology Volleyball Member | FEU Red Cross Youth Council