Donna Gaunt Email & Phone Number

Roswell, Ga

• Maintain project financials including change requests and actual costs for projects• Create and execute status reports for executive management and project stakeholders• Manage and coordinate order specifications, pricing and delivery dates with vendors• Create proposals and process initial sales orders and associated change orders• Managed, submitted and maintained financial records of warranty claims• Prepare installation packages and coordinate installations between clients and Operations Department

Atlanta, Ga

Senior Accounts Receivable Specialist (09/17 – 10/21)• Proactively managed the accounts receivable cycle to ensure that invoices were accurate, complete and distributed to clients in a timely manner• Assisted with forecasting process, including a detailed review of system data regarding orders• Communicated with internal customers to confirm project status• Collaborated with Client Services team to help ensure accurate order entry• Provided timely response to external customers to address invoice questions, concerns and statusClient Services Coordinator (05/16 – 09/17)• Maintained project financials including change requests and actual costs for projects• Created and executed status reports for executive management and project stakeholders• Managed and coordinated order specifications, pricing and delivery dates with vendors• Managed, submitted and maintained financial records of warranty claims• Created proposals and processed initial sales orders and associated change orders

Atlanta, Ga

• Maintained all project financials including budgeting, change requests and actual costs for projects• Created and executed status reports for executive management and project stakeholders• Managed, submitted and maintained financial records of all company warranty claims• Collaborated with clients and architects to determine project objectives including size, scope, budget and scheduling expectations• Researched and prepared project specifications according to customer needs• Created proposals and processed initial sales orders and associated change orders

Roswell, Ga

• Managed financials across internal and external billing systems in order to ensure invoicing accuracy• Created and executed status reports for management regarding open orders and identified issues requiring attention• Supported national field offices in all aspects of the order process and lifecycle• Liaison for Fortune 500 companies for system access and communications• Managed the order lifecycle process for multiple telecommunication programs and initiatives• Identified and communicated issues with operations, finance and management teams to ensure accurate billing and process improvements

Alpharetta, Georgia

• Managed financials across internal and external billing systems in order to ensure invoicing accuracy• Managed the order lifecycle process for multiple telecommunication programs and initiatives• Identified and communicated issues with operations, finance and management teams to ensure accurate billing and process improvements

Alpharetta, Georgia

• Maintained project financials including change requests and actual costs for projects• Created and executed status reports for executive management and project stakeholders• Managed and coordinated order specifications, pricing and delivery dates with vendors• Created proposals and processed initial sales orders and associated change orders• Prepared installation packages and coordinated installations between clients and Operations Department

Duluth, Georgia

• Trained franchisees on corporate systems and processes• Managed corporate communications with both internal stakeholders and franchisees • Created, maintained and distributed training materials for franchisees • Identified new sales opportunities with national accounts and franchisees

Alpharetta, Georgia

• Maintained all project financials including budgeting, change requests and actual costs for projects• Created and executed status reports for executive management and project stakeholders• Managed, submitted and maintained financial records of all company warranty claims• Collaborated with clients and architects to determine project objectives including size, scope, budget and scheduling expectations• Coordinated all vendors, contractors, design firms and clients and executed all phases of the project• Researched and prepared project specifications according to customer needs• Created proposals and processed initial sales orders and associated change orders

Sandy Springs, Georgia

• Maintained all project financials including budgeting, change requests and actual costs for projects• Collaborated with clients and architects to determine project objectives including size, scope, budget and scheduling expectations• Coordinated all vendors, contractors, design firms and clients and executed all phases of the project• Researched and prepared project specifications according to customer needs• Created proposals and processed initial sales orders and associated change orders

Schaumburg, Illinois

• Managed 1.2 million square foot renovation project valued at $30M• Managed contracted account facilities projects• Collaborated with clients and architects to determine project objectives including size, scope, budget and scheduling expectations• Coordinated all vendors, contractors, design firms and clients and executed all phases of the project• Researched and prepared project specifications according to customer needs• Created proposals and processed initial sales orders and associated change orders

Hoffman Estates, Illinois

Operations Analyst (5/98 – 2/00)• Managed, prepared and analyzed monthly department financials and schedules averaging $17M in receivables and $21M in payables• Liaison between clearinghouse and billing vendorNational Account Coordinator (1/96 - 5/98) Quality Assurance Analyst (8/93 - 1/96)Sales Support Representative (3/91 - 5/92; 7/92 - 8/93) MinnComm Paging Representative (5/92 - 7/92)Ameritech Paging - Customer Service Representative (6/90 - 3/91)

Bachelor, Applied Science And Technology

Education record