Donna Ginn Email & Phone Number

Atlanta, Georgia, United States

Senior coordinator for in-person and remote learning opportunities for client-facing and internal roles, including onboarding and continuous education programs

Atlanta, Ga

Senior data analyst focused on global Partner and non-Partner mobility programs, including compensation components and strategic initiatives

Atlanta, Georgia

Technology Team Manager- Manages team of 20+ resources on- and offshore to ensure industry best practices are followed- Actively seeks new talent, working with internal and external recruiters - Invests in resource development through onboarding and continued support and learningSenior Project Manager- Managed E2E project for new data solution offering projected to increase revenue by $62M within 7 years- Managed E2E project for residential phone listings directory outsourcing driving $800K in annual savings- Maintains project budgets exceeding $3M for full SDLC across 100+ resources - Communicates budget, scope, and schedule status to product owners and senior client leadership- Coordinates project deployments affecting multiple client applications - Tracks and effectively communicates issues and risks based on severity and impacts- Managed $800K TIRKS data conversion project across 30 resources on and offshore- Managed $21M wireless billing migration project consolidating 5 existing systems into one single systemSenior Business Analyst- Elicited system requirements for Network Management System (NMS) applications- Developed storyboards to illustrate business needs and communicated to stakeholders across organizations- Coordinated reviews of documents to address performance and fault management concerns via Remedy ticketing and HP monitoring tools- Redefined product catalog for 70,000+ telco products, utilizing four DB2 and Oracle rating databases- Audited call center vendor data across 15 regions for invoices totaling up to $4.3MTest Analyst- Created over 100 UAT test cases across 10 interdependent systems, including Siebel CRM, ClickSoftware, custom-designed order management systems - Coordinated and managed UAT with 18 resources - Executed 200+ system test cases, logged and managed defects in HP Quality Center- Compiled daily Execution Report and supported status meetings and defect reviews

Winder, Georgia, Usa

- Updated and maintained insurance and all OSHA-required documentation on contractors working onsite - Conducted audits of OSHA permits and create monthly performance ratings utilized by supervisors - Created, updated, and scheduled preventive maintenance plans and work orders in SAP - Organized 15,000+ parts in on-site storeroom and amend SAP catalog accordingly - Established hierarchy for over 5,000 pieces of equipment that was implemented into new SAP system

Bachelor Of Business Administration, Management Information Systems; Accounting

Activities and Societies: Gamma Sigma Sigma National Service Sorority, Phi Kappa Theta Fraternity, Society for Management Information.

Dual Diploma With Distinction

Activities and Societies: National Honor Society, Spanish Honor Society, Future Business Leaders of America, Beta Club, Anchor Club.