Support 30+ academic programs. Responsible for developing, coordinating and facilitating faculty development training for online, hybrid and face to face course delivery formats. Topics include accessibility, academic integrity, innovative online teaching strategies, engagement strategies to meet regular and substantive interaction requirements, instructional design (UDL), active learning strategies, technology tools, screen casting, creating effective assignments & grading rubrics, and classroom management strategies. Coach, mentor and train 110+ faculty in face to face, online, synchronous and asynchronous formats. Develop, implement and monitor curriculum and instructional design for face to face, hybrid and online courses. Maintain compliance and quality requirements for course development. Schedule and monitor quality reviews for online courses, hybrid and face to face courses. Design and teach new faculty methodology courses to satisfy mentorship and credential requirements. Design and teach online teaching methods course to satisfy faculty requirements for teaching online. Perform class observations and provide feedback to new faculty during initial phase of mentorship program. Design, develop and monitor annual online adjunct faculty development training program. Develop and maintain compliance training resources for all employees. Collaborate with Information Technology department to assist with LMS support tickets. Collaborate with all departments to share best practices for designing resources within the LMS. Serve or served on the following WDTC Committees: eLearning Committee, Curriculum Committee, Assessment Committee, Cabinet, Information Technology Committee, Data Security Committee, Higher Learning Commission Criterion Committee and a variety of internal advisory boards.

Coach, mentor and supervise business, accounting, and criminal justice faculty. Responsibilities include planning, organizing, and monitoring program quality and effective program assessment. Coordinate and develop program schedules, ensure accurate and timely communications and work with the Vice President for Teaching and Learning to ensure program quality, expert faculty, and academic excellence.

Design, teach and maintain curriculum for courses delivered face to face and online using Black Board and Jenzabar. Prepare lesson plans, present material, develop projects and utilize technology to encourage collaboration, engage students and enhance the overall learning process. Courses taught: Principles of Accounting I & II, Supervisory Management, Project Management, QuickBooks, Fundamentals of Speech, Business Math and Oral Communications for Business. Also responsible for teaching and advising 50+ students, documenting progress through grading and assessment. Serve on school committees and staff assignments as needed.

Served as a motivational speaker and industry trainer. Designed and presented seminars, workshops and other speaking engagements dealing with professional development, team building, leadership training, customer service and soft skill training requested by industry partners of WDTC. Averaged 25-35 presentations per year ranging 1 to 4 hours in length. Audience size ranged from 10 to 500 participants.

Design and facilitate customized trainings and presentations with a story-telling style to engage participants in a life changing experience. Topics include leadership, team building, communication, attitude, motivational strategies, stress management and time management. Sessions are thoughtprovoking and motivating and inspire participants to make simple, long lasting changes to their life, both personally and professionally. Average 12 presentations per year ranging from 30 minutes to 2 hours in length. Audience size ranged from 10 to 1600 participants.

Managed 20-associate insurance agent sales team. Hired, trained and coached customer service and sales techniques to representatives. Provided exceptional leadership, motivation and salesmanship while exceeding department goals. Developed and implemented product strategies to cross-sell insurance products.