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Donna Hanson-Squires Email & Phone Number
Head of Customer Success
at
Guroo Learning
1 work email found
@gurooproducer.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success
Location
Sydney, New South Wales, Australia
Company size
Who is Donna Hanson-Squires? Overview
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Quick answer
Donna Hanson-Squires is listed as Head of Customer Success at Guroo Learning, a with 28 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at gurooproducer.com and a matched LinkedIn profile for Donna Hanson-Squires.
Donna Hanson-Squires previously worked as Chief Learning Officer at Guroo Learning and Chief Operating Officer at Guroo Learning. Donna Hanson-Squires holds Master Of Human Resource Management, Business Partnership from Charles Sturt University.
Company email context
Email format at Guroo Learning
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{first}{last}@gurooproducer.com
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Profile bio
About Donna Hanson-Squires
At Guroo Learning, we believe that learning can transform people and organisations, empowering them to reach their full potential. I’ve been in the learning industry for 15+ years, with experience across corporate, higher education and government. I enjoy partnering with organisations to understand their goals and challenges, then developing out a learning solution that will engage learners and drive results. In my role, I work closely with our talented team of learning consultants, learning designers, multimedia designers, and project leads, to ensure that we deliver high-quality learning solutions that meet our clients' unique needs and goals.Guroo Learning helps educators grow and scale their education businesses, blending together technology and learning design expertise to create short courses and microcredentials that help professionals build their skills and embed them in their roles. For our corporate clients, we deliver insightful, engaging learning journeys that drive behaviour change and build the skills and capability your organisation needs to succeed.If you're looking for a learning partner that can help you transform your organisation through high impact learning solutions, I’d love to connect. Contact me at donnahansonsquires@guroolearning.com
Listed skills include Training, Customer Service, Leadership, Team Leadership, and 32 others.
Current workplace
Donna Hanson-Squires's current company
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Guroo Learning
13 roles
Donna Hanson-Squires work experience
A career timeline built from the work history available for this profile.
Chief Learning Officer
CurrentAt Guroo Learning, we believe that learning can transform people and businesses, empowering them to reach their full potential. Responsibilities include:Managing the Customer Success team – the Success team is responsible for supporting our clients and end users, along with program management for a range of courses delivered by our partnersHR Business Partner – responsible for all HR matters across our companyAccount and Project Management – I lead a wide range of client and internal projects, managing complex resources and stakeholders
Nov 2023 - Present
Chief Operating Officer
Jan 2021 - Nov 2023
Head Of Learning Design
Jan 2017 - Jan 2021
Marriage Celebrant
Self Employed
As a celebrant I married over 50 couples, giving each a unique and personal experience. I prided myself on understanding a couple's needs and crafting a ceremony that is right for them, as well as being a trusted guide through the process of getting married.
Dec 2016 - Dec 2022
Learning Design Manager - Global
In this role, I oversaw the end-to-end development and deployment of global mid-management leadership development programs, focusing on consulting skills, business and financial acumen, strategic planning, people development and performance.I facilitated mid-management training programs and provided HR/L&D support to foundational markets, as well as working on the organising committee for the HR and Training booth at McDonald's Worldwide Convention.
Aug 2015 - Dec 2016
Training Manager - Apmea (Asia Pacific Middle East & Africa)
In my role as Training Manager, I was a trusted business partner to 6 countries in South-East Asia on HR, L&D and operations matters. I developed and deployed curriculum for restaurants and mid management in 38 countries in APMEA region, and delivered mid-management training programs including face-to-face and virtual sessions. I was involved in several large scale projects including the opening of McDonald's Vietnam, launch of Restaurant Department Management in the region, and organising a HR and Training Conference for 200+ guests in Hong Kong.
Sep 2013 - Aug 2015
Senior Auditor (Approved Training)
In this role, I conducted audits of Registered Training Organisations (RTOs) approved by the Security Licensing & Enforcement Directorate to deliver security training in NSW, investigated potential non-compliances and recommended enforcement action where appropriate. I was a proud recipient of the NSW Police State Crime Command Excellence Award in 2013 for my work on the new training guidelines for security guards in NSW.
Feb 2013 - Aug 2013
Auditor (Approved Training)
As an Auditor, I conducted audits of Registered Training Organisations (RTOs) approved by the Security Licensing & Enforcement Directorate to deliver security training in NSW. I investigated potential non-compliances and recommended enforcement action where appropriate.
Jul 2012 - Feb 2013
National Training Consultant
I developed blended learning programs for restaurant-level employees including functional / technical training, leadership skills and business acumen. As part of this role, I also facilitated training courses for McDonald's restaurant managers and provided people development support and advice to operations departments, restaurants and franchisees.
Oct 2011 - Jul 2012
Training Consultant Nsw/Act
In this role, I facilitated training courses for McDonald's restaurant managers and provided people development support and advice to operations departments, restaurants and franchisees. I worked on other projects including the launch of the Food Safety Supervisor projects and the organising team for the Assistant Manager, Restaurant Manager and Crew Trainer Conventions.
Jun 2010 - Oct 2011
Rto Manager Nsw/Act
As RTO Manager, I managed a team of 6 Trainer/Assessors delivering Certificate II and III in Retail in NSW/ACT, ensuring RTO compliance with the Australian Quality Training Framework (AQTF) and state-based traineeship legislation. I liaised with external stakeholders including schools, Department of Education and Training in NSW and ACT, Regional Vocational Education Consultants, and Australian Apprenticeships Centres.
May 2009 - Jun 2010
Retail Traineeship Advisor Nsw/Act
In this role, I trained and assessed Certificate II and III in Retail Trainees in NSW/ACT restaurants. I provided advice and support to restaurants and franchisees on talent management, succession planning and people development.
Jan 2008 - May 2009
3 education records
Donna Hanson-Squires education
Master Of Human Resource Management, Business Partnership
Charles Sturt University
Master, Business Administration
Charles Sturt University
Bachelor Of Arts, (Communications) Media, Public Communication
Western Sydney University
FAQ
Frequently asked questions about Donna Hanson-Squires
Quick answers generated from the profile data available on this page.
What company does Donna Hanson-Squires work for?
Donna Hanson-Squires works for Guroo Learning.
What is Donna Hanson-Squires's role at Guroo Learning?
Donna Hanson-Squires is listed as Head of Customer Success at Guroo Learning.
What is Donna Hanson-Squires's email address?
AeroLeads has found 1 work email signal at @gurooproducer.com for Donna Hanson-Squires at Guroo Learning.
Where is Donna Hanson-Squires based?
Donna Hanson-Squires is based in Sydney, New South Wales, Australia while working with Guroo Learning.
What companies has Donna Hanson-Squires worked for?
Donna Hanson-Squires has worked for Guroo Learning, Self Employed, Mcdonald'S Corporation, Nsw Police Force, and Mcdonald'S.
How can I contact Donna Hanson-Squires?
You can use AeroLeads to view verified contact signals for Donna Hanson-Squires at Guroo Learning, including work email, phone, and LinkedIn data when available.
What schools did Donna Hanson-Squires attend?
Donna Hanson-Squires holds Master Of Human Resource Management, Business Partnership from Charles Sturt University.
What skills is Donna Hanson-Squires known for?
Donna Hanson-Squires is listed with skills including Training, Customer Service, Leadership, Team Leadership, Time Management, Coaching, Project Management, and Team Building.
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