Donna Hoenie work email
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Donna Hoenie personal email
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I have been implementing and managing ERP and manufacturing solutions for over 28 years. I have 12 years as the project owner responsible for implementing internally new ERP systems for my employer. The remaining 16 I held managerial and functional implementation consultant roles supporting SAP, Oracle, PeopleSoft, Siebel, and the last 11 on NetSuite. Responsibilities have included application selection, implementation, training/documentation, project and change management. Most of the implementations have been for organizations with multiple legal entities with international operations. In my roles as Director or VP of Operations, I have been responsible for the processes and procedures of warehouse and manufacturing to front office and sales/professional services and customer. My background in business process and merger/acquisitions helps me with assessing business requirements and points of exposure the client may experience. During acquisitions, I would be involved during the due diligence process prior to acquisition and then work to transition them from their legacy systems to our corporate standards, processes and systems once they joined our organizations. With over 50+ NetSuite implementations, I have worked in retail, manufacturing, warehouse and distribution and service based organizations. My objectives are always to work with their teams to identify areas for process and efficiency improvements and then create consistently repeatable solutions to increase customer’s experiences and that of their employees. My strengths is the ability to follow complex business processes and look at the impact they may create for associated portions of the organization and then working to improve these.
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Client Engagement ManagerMoss AdamsSt. Louis, Mo, Us
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Enterprise Client Engagement Manager360 Cloud Solutions Mar 2023 - PresentRaleigh, North Carolina, Us -
Client Engagement Manager360 Cloud Solutions Sep 2021 - PresentRaleigh, North Carolina, UsAccount Manager supporting the 360 Cloud Solutions offerings.
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Manager, Client Engagement360 Cloud Solutions May 2022 - May 2023Raleigh, North Carolina, Us
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Account ManagerEnavate Jan 2020 - Sep 2021Tampa, Florida, UsAccount management for NetSuite client base focused on retention and expansion of business. Contact point for Office Product clients who are using an Enavate proprietary application built on Microsoft AX.. -
Sr. Application Architect And Project ManagerDxc Technology Jul 2017 - Jan 2020Ashburn, Virginia, UsImplement and manage NetSuite applications. Focus on gathering business requirements for implementation and customizations, developing project plan and then delivering all modules of NetSuite. Heavy concentration in Warehouse/Distribution and Manufacturing solutions for wide range of clients including Medical Device and Food Services with FDA compliance needs. Work with Functional and Technical Architects and Consultants as a team. Ncompass/Tribridge team was acquired by DXC in July 2017. -
Sr. Functional Consultant And Project ManagerNcompass Jul 2015 - Jul 2017--Conduct Business Process Reviews (BPR) to determine the customization and implementation specifics –Prepare and present Business Requirements Document to client of our findings –Lead implementation sessions to analyze business procedures and determine the appropriate modifications to be applied to the software –Prepare specifications and use cases for the development team related to customization of NetSuite. –Configure NetSuite components and then provide explanations and training to the end-users. –Prepare session plans and minutes from our sessions and conduct weekly status reviews. -- Communicates regularly with the project manager on the status of the work in progress --Respond to customer calls and provides immediate assistance for urgent requests --If a problem is related to a faulty product, communicate with the technical support team and follow through until resolution with regular updates to the client --Develop with the client, testing scenarios for User Acceptance Testing (UAT) and then document results --Develop specific functionalities as required and modifies data according to the business requirements --Acquire knowledge of the market through communication with potential and current customers, as well as documentation. Ncompass was acquired by Tribridge in April 2016
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President And OwnerMariah Creative Strategies Group Mar 2010 - Jun 2015Business Consulting firm working with clients to select and then implement cloud based solutions with a strong focus on process improvement and analytics. Primary applications were NetSuite and Salesforce. Used my 20+ years of Management and Operations experience in Warehouse/Distribution, Manufacturing, Business Development, and Acquisitions to focus on change management and ensure the client's business processes and regulatory issues were considered and incorporated during implementation. Being able to identify when the process does not utilizes an application’s strengths can sometimes requires difficult discussions but ultimately creates a better and more sustainable solution in the end. Designed solutions for current business environment but also as a foundation for their future growth. Developed a NetSuite implementation approach for Value Added Resellers and Wholesale Distribution clients to address rebates, special bid pricing, educational and multi-tiered pricing scenarios, and complex logistics. Created API interfaces with manufacturing partners to exchange product availability, pricing updates, electronic transmission of purchase orders, drop ship information and sales out reporting.
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Director Of Sales EngineeringSererra Jan 2014 - Dec 2014Irvine, Caifornia, Us--Worked as the solution consultant within the sales team to conduct discovery sessions with the prospects to understand their business requirements and needs --Define NetSuite modules and Sererra SuiteApps to craft a solution --Prepare and present the Statement of Work to the client with the sales team members. –Create initial project plan as part of the pre-sales solution. –Conduct transition sessions between Sales Engineering and Sererra Professional Services upon client selection. –Prepare and conduct client hand-over sessions. –Train Sererra NetSuite Professional Service teams and manage 3rd party solution relationships (selection of partner, contract negotiations, on-going tracking and relationship building) --Create and conduct demonstration and documentation for Sererra SuiteApp products. - Worked with the Success Team on future endeavors and offerings to expand business functionality to existing clients -
Director Of Professional ServicesSererra Jan 2013 - Jan 2014Irvine, Caifornia, Us--Led a team of implementation consultants and project managers in the implementation of NetSuite and Sererra SuiteApp solutons. –Conducted BPR and created BRD for new clients --Lead engineer on most of the implementations. –Worked with the India based development team on new products and client scripting and customizations --Developed business tools and documentation for use with our implementation and sales teams. –Prepared client billings and status reports --Developed on-boarding process for Professional Services.
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Project Manager And Implementation SpecialistSererra Jun 2012 - Jan 2013Irvine, Caifornia, Us
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Director Of OperationsFusionstorm Jul 2005 - Mar 2009San Francisco, California, Us--Redefined product and solution offerings to enable growth and improve processes and profitability --Implemented NetSuite as a platform for growth within the sales, finance and professional services teams --Defined product enhancements (some of which ultimately were deployed within NetSuite) that would allow us to meet our business requirements. –Reset our hardware and facility standards across all of the existing and new physical locations --Moved office locations to more efficient leasing agreements for our original two locations and then opened 8 additional offices. –Managed our internal team of NetSuite Administrators (4) --Managed the configuration and warehouse handling sellable and customer owned inventory --Partnership/Vendor management of contracts, certifications of Professional Services team, communications and selection. –Worked with Marketing and Sales teams on the integration of new partners --Integration of new acquisitions into our systems, processes and applications -
Director Of OperationsBell Microproducts Mar 2004 - Jul 2005UsDevelop sales tools and customizations to their ERP systems --Train and hold round table discussions with the sales teams to enhance our client facing system tools in the US and UK operation centers --Deployed EDI between our major vendors --Created sales tracking and scoreboards –Integrated vendor knowledgebases into our ERP to improve the technical knowledge and information that the sales team could provide to clients --On-boarded new products –Manage promotions within our ERP so that we could have real-time attainment information -
Vice President Of Sales OperationsPomeroy It Solutions Feb 1998 - Jan 2004Hebron, Ky, UsDrive profitability and growth of sales organization and improve operational efficiency at all of our business units –Implement Siebel to improve our sales forecasting and manage quotas, commissions and leads --Improvements to ASTEA for finance and warehouse distribution. Conversion of warehouses to hand held wireless scanners that allowed for total redesign of the receiving to shipping workflow. Integration of new acquisitions into the Pomeroy business processes and procedures.
Donna Hoenie Skills
Donna Hoenie Education Details
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Walter Johnson High SchoolCollege Prep -
Foothill CollegeAccounting And Finance
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Montgomery CollegeAccounting And Business/Management
Frequently Asked Questions about Donna Hoenie
What company does Donna Hoenie work for?
Donna Hoenie works for Moss Adams
What is Donna Hoenie's role at the current company?
Donna Hoenie's current role is Client Engagement Manager.
What is Donna Hoenie's email address?
Donna Hoenie's email address is dh****@****dev.com
What is Donna Hoenie's direct phone number?
Donna Hoenie's direct phone number is (415)-623*****
What schools did Donna Hoenie attend?
Donna Hoenie attended Walter Johnson High School, Foothill College, Montgomery College.
What are some of Donna Hoenie's interests?
Donna Hoenie has interest in Environment, Children, Education, Disaster And Humanitarian Relief.
What skills is Donna Hoenie known for?
Donna Hoenie has skills like Cloud Computing, Professional Services, Saas, Enterprise Software, Management, Crm, Solution Selling, Integration, Consulting, Salesforce.com, Erp, Sales.
Who are Donna Hoenie's colleagues?
Donna Hoenie's colleagues are Matt Bowman, Shauna Trautman, Cpa, Cristian Armstrong, Cpa, Andrea Doll, Jennifer Payne, Roger Peterson, Jarret Rea.
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