Library Aide at the Homosassa Public Library. Full circulation desk services, as well as library organization, cash register, technology assistance, research, and friendly, efficient customer service. Plan, implement, and maintain displays: magazine swap, movie entertainment, and themed monthly book displays.Manage branch Sewing Program: - compose lesson material for beginners;- choose/review appropriate sewing projects;- write, modify, and test tutorials;- make patterns, select & organize fabric;- maintain sewing machines & kits; and- lead class and oversee program volunteer.

Assistant to Director, Public Utilities and executive staff: extensive calendar/email, travel planning, confidentiality, labor relations; liaison for City Clerk, City Attorney, City Manager’s Office, Offices of Mayor & CommissionAdministration Office: agenda preparation, procurement, accounts payable, p-card expense reports, budget preparation, timekeeping, staffingLead Admin: mentor & train department administrative staff, disseminate work methods & procedures, interpret HR policies and collective bargaining agreements (CBA), make policy & procedural decisionsEssential Team Player on Emergency Response Team: annual hurricane threats, onsite hazardous spills, chlorine leaks, recent COVID-19 pandemicUse of proprietary government programs: GovQA, NEOGOV, Legistar, Accela CRM, Oracle Fusion, Cisco Jabber. Proficient in Webex video conferencing software, also familiar with Skype, Zoom, and GoToMeeting,

* Awarded and recognized as a Galvin Master Support Person by the Florida FAST Sales Team* Saved approximately $50-$60K in operational costs for the Motorola National Systems Engineering Group by reviewing and consolidating expense account entries* Achieved approximately $20-$30K reduction in overhead expenses at Motorola Florida FAST remote sales office* Received BRAVO awards for Systems Engineering special projects Simultaneously assisted two VP’s and the Florida FAST Sales Team from 2007 – 2014:Vice President, National Systems Engineering: time compliance, labor utilization, budget reports; industry-specific umbrella licensing for engineers, e-paper symposium incl. employee recognitions, email broadcasts & web surveysFlorida Government & Public Safety Sales Team: Salesforce CRM; forecasts/actuals, accuracy/performance, lead reports; filed state e-procurement payments, trained new account managers, maintained internal intranet sitesSite Administration (Plantation/Lake Mary): negotiated vendor terms/contracts, made utilities payments, office staffing/occupancy planning, quarterly site visits, contractor badges, maintenance issues, Federal/State workplace compliance, OSHA Safety & Housekeeping team inspector

Assistant to the Executive Director of Intellectual Property Group from 2005 – 2007:Assistant to Director: confidentiality in Think Tank and patent process, patent disclosure award payments, Innovation Business website creation & content management Support Advanced Technology Team: order administration ($100,000+), worldwide import/export shipping, international travel documents, new hire placement

Using industry-specific proprietary software (Hedberg), I administered entire order process for the corporate sales force by quoting, purchasing, scheduling, delivering & overseeing the installation of Steelcase office furniture systems. Played a significant supporting role during $4M design & furniture project for client Nielsen Media. And, assisted in developing company's Order Process methodology and User/Training manual.

Consultant performing a variety of administrative technical tasks: developed workflow applications & set Quality Assurance standards; created technical documentation models for testing & code review; ran SQL queries for reporting monthly web metrics; and participated in HTML conversion of Pricewaterhouse Coopers' website.

As a NetPerformance (formerly Digital Chainsaw) consultant I provided 1st level technical Help Desk support for IBM server administrators and performed remote system maintenance. I also created and implemented time management requirements, prepared technical documentation and developed Domino & Lotus Notes workflow applications. Additionally, had the opportunity to travel to Columbus, Ohio to assist in delivering and training for a program developed for the State of Ohio at Ohio State University.

Assistant to Chief Information Officer (CIO) and Information Systems staff. Jr Lotus Notes Developer, Help Desk Start-up, Purchasing Admin.

Assisted the CEO/Owner with daily operations of the business.

12-Year career assisting various department and regional VP's in New York City, Kansas City, and Miami/Fort Lauderdale.*For details of my responsibilities at Citicorp, please inbox me for a copy of my complete resume.

Served as Secretary to the Director of Aviation Captain Assignments in Washington D.C.Earned and maintained the Navy's SECRET military security clearance; received Letters of Commendation from the Fiscal Year Aviation Captain Command Screen Boards and Letter of Appreciation from the Chief of Naval Personnel.