Teach assigned courses at the undgergraduate, masters and doctoral level courses. Create and have engaging classes via Zoom for each class each week. Grade assignments and provide detailed feedback to students in a timely fashion. Respond to students via email and a text in a prompt and professional manner.

Complete assigned jobs that vary from designing courses to whatever projects that are assigned.

We own three companies:www.fdmtraveladventures.comwww.fdmstyles.comwww.happyandhealthyeating.com

Subjects Taught• Introduction to Business • Human Resource Management• Principles of Management • Retail Marketing• Business Communications• Principles of Marketing • Marketing Management• Advertising

• Design course content and curriculum for all assigned courses• Develop video lectures and course tools to assist online students to become better learners• Grade and provide feedback to studentsSubjects Taught• Labor Relations• Undergraduate Human Resource Management• Masters Human Resource Management• Principles of Management• Introduction to Business

Subjects Taught• Social Responsibility & Ethics• Leadership Courses• Groups in Organizations• Communication in Organizations• Introduction to Marketing• Human Resource Management• Current Issues in Organizational Leadership• Ethics & Social Responsibility• Introduction to Business Organization• Labor Relations

Subjects Taught• Principles of Marketing• Marketing Management• Retail Marketing Management• eMarketing• Master Level Marketing Management

Subjects Taught• • Customer Relations ● Business Enterprise• Small Business Management ● Principles of Management• Strategic Planning ● Computer Applications• Principles of Management ● Principles of Marketing• Human Resource Management

Subjects Taught• Customer Relations ● Business Enterprise• Small Business Management ● Principles of Management• Strategic Planning ● Computer Applications• Principles of Management ● Principles of Marketing• Human Resource Management• Supervised 20 full-time and adjunct professors for Business and General Education Courses.• Hired, disciplined, and terminated instructors as needed.• Scheduled business and general education courses for every term, assigning faculty and scheduling students for approximately 800 students.• Responsible for 140 business students working on their associate degree in Business Administration.• Ensured that faculty and student files were up to accreditation requirements.• Counseled with students as needed in regards to attendance, behavior, grades and personal issues as needed.• Monitored students dropping and reasons why.• Monitored grades and provided tutoring for those students that needed it.• Trained assigned courses by following syllabus to ensure desired learning objectives were met.• Plan course assignments to align them overall with the syllabus.• Graded assignments in a timely manner providing appropriate feedback.• Faculty Advisor for Phi Beta Lamdba a national organization for Business Students• Received an award for Creative Classroom Instruction

• Taught two section of Business Writing• Designed and developed course content to meet accreditation standards.• Filled in for one term while regular professor was recovering from surgery.Note: They offered me to stay on teaching these courses, but due to a family obligation I was not able to stay on with the school.

•Trained up to 375 management, service, sales, and corporate employees on corporate requirements, classes listed below, manufacturer, and certification requirements.•Monitored all manufacturer online and satellite training classes to ensure employees were completing training in appropriate time frame.•Designed 22 training programs based upon company needs by conducting a needs analysis.•Developed training objectives based upon what goals needed to be accomplished for the company.•Conducted research to learn about unfamiliar areas by searching the internet, reading books, magazines, and joining professional groups. Leveraged this knowledge in developing curriculum.•Designed all training materials including activities to reinforce the learning and keep participants engaged. •Researched, analyzed and made decisions regarding the purchases of over-the-shelf training programs.•Designed job descriptions and appraisal system for every level of the organization to ensure appraisals were being done annually•Designed and trained courses from customer service, safety training, management skills, HR processes, HR legal issues, legal topics, mechanical/technical, sales, and computer training •Extremely knowledgeable in all Human Resource functions including strategic planning, motivation, teamwork, disciplinary actions, employee recognition, benefits, compensation, appraisals, handbooks, FMLA, Title VII, & management•Developed talent acquisition planning, recruiting brochures and implemented plans, including attending job fairs to attract new talent•Responsible for ALL Safety Training including: CPR, AED, OSHA, Emergency Preparedness and more•Updated, created, and purchased forms to reduce costs by 15%•Obtained quotes on credit card processing to reduce expenses by 10%•Maintained customer database to ensure it accuracy for marketing purposes and customer follow up

• Developed Educational Content for 10 – 14 workshops at Annual Conference with 300 Attendees• Train-the-Trainer for 12 – 14 sets of presenters to present the workshop materials and ensured each was successful• Consulted to dealerships on all aspects of running a profitable car rental/service loaner operation from customer service, financial planning, sales & marketing, fleet planning, staffing, rate planning, and more. • Project manager for monthly dealership departmental newsletter • Project manager for educational logistical services for annual conventions• Assisted in writing the help information for a rental software we developed• Managed $1 million budget• Editor of Insight Monthly Newsletter• Stay informed on all 50 state’s laws in regards to car rental operations and car insurance• Trained 6,600 Ford Lincoln Mercury dealership employees: owners, upper, middle and lower management, service, parts, sales, office, detail and corporate.• Designed training programs based upon company needs by conducting a needs analysis.• Wrote objectives for all courses to meet manufacturer and dealership goals and objectives.• Designed all training materials including activities to reinforce the learning.• Designed course content, all training materials & facilitated the following training programs:• Sales & Marketing Techniques• Car Rental/Service Loaner Operations• Proper Fleet Planning• Rental agent Training• Train-the-Trainer• Customer Service

• Responsible for the training of 40 Global Automation employees plus employees from Great Britain, France, and Australia. • Collaborated on project team to plan the testing, documenting, training process and overall conversion to the new software program• Developed and designed a training plan to educate local, worldwide call center employees and franchise operators on an advanced system platform for reservations and to maintain system information• Managed the training process for over 40 employees that were responsible for insuring the information was accurate for customer reservations worldwide• Trained owners, upper, middle and lower management, and phone agents.• Trained franchise owners that chose to take rate management classes.• Responsible for assisting with training over 1,300 new phone agents per year utilizing a computer based training program.• Designed training programs based upon company needs by d a needs analysis.• Wrote objectives based upon what goals needed to be accomplished for the company.• Determined what training method (classroom or self-paced) was best for the course, met learning needs, and was most cost effective.• Designed all training materials including activities to reinforce the learning.• Designed course content, all training materials & facilitated the following training programs:• Designed Training Programs for a New Reservation Computer Program for Worldwide Use• Taught the New Training Program to Global Automation Staff in US, England, France & New Zealand• Taught the New Training Program to US Franchise Operators• Presented Car Rental Operations during New Franchise Owner Operations Training• Facilitated training programs that improved employee performance:• Trained New Hire Phone Inbound Reservation Agents

• Responsible for the training up to 100 corporate employees. (upper, middle and lower management, and front-line employees).• Responsible for developing and facilitating training for the franchise locations and their employees • Training included Customer Service, Management, Reference materials, Truck Rental Operations, and Sales Training• Designed training programs based upon the company wanting to open truck rental locations.• Wrote objectives based upon what goals needed to be accomplished for the company.• Determined what training method was classroom and going to be facilitated at the field offices.• Conduct research on the industry and products for the training class.• Designed all training materials including activities to reinforce the learning.Designed course content, all training materials & facilitated the following training programs: • Proper Truck Rental Operations• Telephone Techniques• Account Executive Sales & Marketing Techniques• Counter Sales

• Managed the training process for over 300 employees throughout the state of California• Training included New Hire, Computer, Sales, Management skills, Cash Handling/reconciliation, Product Knowledge, and Customer Service• Maintained training centers in San Francisco and Los Angeles• Designed course content, all training materials & facilitated the following training programs:• Rental Agent Training that included customer service, sales, product knowledge, cash drawers, and computer training.• Develop Course Content for Management Supervising Training in terms of supervisory skills to training middle managers.Facilitated training programs that improved employee performance:• Computer program conversion training• Train-the-trainer presentation skills