Donna Leonelli Email & Phone Number

Chelsea, AL, US

I am currently utilizing my skills as a software tester within a new cloud based Pharmacy Benefit Management claims processing system. I create and execute test cases as well as document the results. I have been involved in various aspects and levels of manual testing including UI,API (Postman), system integration, regression, positive/negative and UAT. As.

• Managed projects and support client on problems or questions related to the software
• Analyzed scope and impact of issues
• Worked with third party vendors to resolve data related issues or test new formats
• Utilized AS/400 functions to resolve data related issues including SQL and queries
• Captured requirements for client requested enhancements
• Prepared weekly status reports and host calls to keep clients updated on outstanding issues

Birmingham, Alabama

Managed clients medical billing to ensure claims were submitted accurately and timelyBalanced daily payment journals and deposits for client as well as performed daily and monthly closesResolved claim rejections and denials and identified trends to reduce the number of rejections and/or denialsResearched claim denials to provide client with information.

Birmingham, Alabama Area

Created and maintained financial reports for executives and 20 clinical departments using Lawson and Hyperion Report Writer Software.Provided support for internal Finance and Accounts Payable departments, especially related to Lawson ERP software problems and questions.

Developed and executed QA test plans, scenarios and test cases for functional, regression, system-level and operational test activitiesIdentified and documented application defectsDefined user needs for use by software developmentRepresented QA in lifecycle meetingsProvided assistance to other employees with application issuesSpecial projects including.

Defined system setup necessary for client to begin new Medicaid line of business.Developed queries for purposes of reporting information to the State of Texas.

Dedicated phone and onsite support for one client for the purpose of resolving application issues.Developed report queries for purposes of analyzing clients business.Prepared weekly status reports to keep client updated on outstanding issues.

Provided phone support for clients regarding problems or questions related to the softwareUtilized AS/400 functions to resolve data related issues.Prepared weekly status reports to keep clients updated on outstanding issues.Held weekly conference calls with clients to discuss status reports.

Researched and wrote detailed designs for Medicare, Medicaid, Blue Cross and Commercial insurance requirements for 11 statesWorked closely with programmers in creating and designing software changesReviewed specifications for other software enhancementsInternal training of new employees on the application of electronic remittance advice processingProofread.

Performed detailed testing of the different applications of ProMed practice management softwareTracked time spent testing and re-testing due to rework, turnaround time, percentage of time spent testing for original and reworkDocumented changes to newly released software

Coordinated release efforts to beta test sites for additions to existing softwareSupported beta test sites

Provided phone support for clients regarding problems or questions related to the software

Trained new and existing clients on the application use of the software.