Donna Da Cruz Lloyd (She/Her/Ella) Email & Phone Number

Malvern, Pennsylvania, Us

A visionary leader with a proven track record of driving sales and delivering exceptional CRM implementation servicesI play a pivotal role in championing our CRM implementation services to clients, positioning us as the go-to partner for transforming their customer relationship management strategies. Additionally, I will lead professional strategic alliances to further enhance our offerings and expand our reach within the market.Key Responsibilities:Lead the sales strategy and execution for CRM implementation services, leveraging expertise to drive revenue growth and expand our client base.Build and nurture relationships with key decision-makers and influencers within target organizations, positioning our firm as the preferred partner for CRM transformation.Collaborate closely with our consulting teams to develop comprehensive solutions that address client needs and deliver measurable value.Drive the full sales cycle from lead generation and qualification to contract negotiation and closure, ensuring a seamless and successful client experience.Lead professional strategic alliances, identifying and nurturing partnerships that complement our CRM offerings and enhance our overall value proposition.Stay informed about industry trends, competitive landscape, and emerging technologies in CRM, and leverage this knowledge to differentiate our services and drive innovation.Provide strategic guidance and mentorship to the sales team, empowering them to achieve their goals and exceed targets.

As the CEO/Founder of Relax We Do It, I am a visionary leader at the forefront of disruption and emerging technologies. With a strong passion for innovation, I have built a boutique startup company specializing in providing cutting-edge technology solutions that leverage AI/ML, data, analytics, workflows, APIs, VR, and digital transformation. With an eye on original content and senior leadership in the live streaming and creator economy, I bring a unique value proposition to clients. I routinely provide insights and recommendations to clients on how to prepare for and adapt to future technological changes.Vision and Strategy: Define and communicate the company's vision, mission, and strategic goals in the context of emerging technologies and disruption. Identify market opportunities and trends related to the marketplace. Develop a comprehensive business plan and roadmap that positions RWDI as an industry innovator. Business Development: Drive business growth by identifying and acquiring clients who can benefit from our disruptive technology solutions. Cultivate strategic partnerships and collaborations to expand the company's reach and offeringsTechnology Leadership: Stay at the forefront of technological advancements and guide the development and implementation of innovative solutions. Explore and leverage AI, VR, automation, and data-driven approaches to deliver transformative results for our clientsOperations and Management: Oversee day-to-day operations, ensuring efficient delivery of technology solutions. Develop and implement operational processes to optimize productivity, quality, and customer satisfaction. Build/lead a talented team of technologists and domain experts, fostering a collaborative work environment Branding/Marketing: Develop a compelling brand identity that showcases our expertise in disruptive technologies. Create/execute marketing strategies to attract clients, and position Relax We Do It as a trusted partner in digital transformation

Northlake, Texas, Us

As an AI/ML/GPT, Data, Analytics, Web3 and Blockchain firm, QuadraByte is at the forefront of innovation, embracing emerging technologies and driving digital transformation. As Co-Founder and Chief Revenue Officer, my duties include: Develop and execute strategic roadmap for advanced offerings and revenue growth plans: Drive the overall revenue generation strategy, Identify new market opportunities, assess industry trends, and create global partnerships with Channel, GSI’s, MSPs, ISVs and Cloud Service Providers. Build and manage a high-performing sales and marketing organization; Provide strong leadership, guidance, and mentorship to drive performance excellence and ensure the team meets or exceeds revenue targets. Drive customer acquisition and retention: Develop and execute effective sales and marketing campaigns to acquire new customers and expand our existing customer base. Foster strong customer relationships and implement strategies to enhance customer satisfaction and retention. Optimize sales processes and operations: Continuously assess and refine sales processes, ensuring efficiency and effectiveness. Implement sales enablement tools, technologies, and best practices to enhance the sales team's productivity and performance.Collaborate with cross-functional teams: Work closely with the product development, operations, and finance teams to align revenue strategies with product offerings, operational capabilities, and financial goals. Foster a collaborative environment to drive synergy across departments. Proven track record of accurately predicting and forecasting technology trends; Drive industry specific solutions and deliver data driven insights.

Holmdel, New Jersey, Us

Led the performance, strategy, and alignment of revenue generation for the Healthcare API Digital Portfolio Americas including establishing Healthcare Advisory Board and Center of Excellence to drive patient, prescriber, caregiver engagement via Virtual/Telehealth services; Remote Patient Monitoring Clinical Trial Solutions,EHR and the Digital HumanCollaborated closely with the Executive Team and Board of Directors to develop and execute commercial growth strategies, focusing on pioneering new markets, acquiring new logos, and capitalizing on competitive opportunities to drive strategic and financial growth.Developed and executed a comprehensive short, medium, and long-term strategic operating plan, accelerating revenue growth by aligning marketing, sales, alliances, product/service, and customer success teams.Propelled Sales leadership within the team to "Be the CEO," enhancing strategy, innovation, and process across the revenue cycle from customer acquisition to customer for life.Managed, led, hired, and motivated the Healthcare Sector to achieve revenue goals, maintaining a high standard of excellence, trust, collaboration, and accountability.Created a lean start-up mentality of constant experimentation and learning, balancing a strong P&L, continued financial health, and maximum value creation.Built an accurate and robust pipeline through reporting/dashboards, AI, and partner channel management to provide actionable insights.Demonstrated strong leadership ability to lead change, bring others along on the journey, and foster talent.Served as the Executive Sponsor/Sector lead for joint strategic account planning and business reviews, overseeing critical milestones, governance, performance objectives, center of excellence, roadmaps, and innovation for the entire portfolio.

Indianapolis, In, Us

Shaped the value for clients by leading all aspects of growth, revenue generation, and business development for new client logosDefined go-to-market strategies and delivered on the company's performance goals for SAAS, Strategy and Managed Services + Products (Salesforce.com, Mulesoft, FinancialForce, and Appirio DX) within the Digital Transformation PortfolioSuccessfully turned around lagging sales results as the Chief Sales Productivity Officer. Built and led a high-performing team, implementing comprehensive training programs and managing KPIs to drive a fast growth trajectoryDeveloped strategic business development plans, including quarterly revenue forecasts, territory design, and resource planning for the complete customer acquisition life cycleLed Hunter teams in identifying new opportunities and optimizing sales processes and solutions, resulting in increased revenue, profitability, and improved CX/WX. Focused on driving success in multi-faceted digital transformation programs, encompassing intelligence, analytics, and strategy engagements.Played a vital role in navigating an increasingly complex and competitive landscape. Leveraged data-driven and metrics-oriented approaches to drive scalable and repeatable growth globally Cultivated and nurtured strong relationships with key partners, while serving as an Executive Sales Leader within the AMER Salesforce Channel EcosystemActively contributed as a member of the Sales Leadership Team, providing strategic insights and recommendations for financial, operational, and customer-centric decisions. Effectively represented the voice of the customerActed as the Executive Sponsor for Digital Transformation, engaging with C-suite executives (CIOs, CEOs, and CMOs) at the highest level to drive meaningful client relationships.Demonstrated expertise as a seasoned technology sales and delivery leader, bridging complex business challenges with innovative technology solutions to drive profitable growth

Indianapolis, In, Us

Created, led and executed the sales strategy for consulting services across four major cloud platforms: Salesforce.com, Google, FinancialForce, and Mulesoft Successfully, recruited, hired, trained, managed and oversaw the growth and success of a fledgling sales organization, enabling a team of 10 to drive complex enterprise deal transactions and secure new logos in the enterprise spaceActed as the Salesforce Channel Alliance Leader and Executive Sponsor for Platform/API initiatives.Developed and implemented an aggressive customer acquisition strategy, achieving annual revenue and bookings growth of over 20%.Built and maintained key customer relationships, driving expansion strategies to grow the company's customer baseProvided detailed and accurate sales forecasting to inform P&L decisions and foster innovation-driven growth.Managed the overall sales process, setting appropriate metrics for sales funnel management and ensuring efficient progress.Demonstrated strategic planning skills, operating at both the strategic and operational levels to drive sales successEstablished a track record of building satisfied, loyal, and referenceable customers, delivering exceptional value and serviceLeveraged a matrixed organizational structure, establishing strong relationships across functions, business units, and selling divisions.Equipped the sales team with the necessary tools, processes, education, and scenario-based learning (Sales 101 + 201) to drive individual and team success.Consistent overachievement of quota and revenue goals

Indianapolis, In, Us

Welcome to the Age of the Customer- where companies with winning experiences profit and grow! We are the largest independent SAAS global services firm that helps customers create next-generation Worker and Customer Experiences using the latest cloud technologies. Achieved $10+ million in annual bookings Developed/managed high-performing teams, focusing on individual growth and career development for a practice consisting of 25+ professionalsDeveloped strategic technical roadmaps for moving clients into the cloud, consulting on system design and implementation, business intelligence/analytics, data management/governance, total cost of ownership, integration services, social enterprise strategy, and mobile enablement for clientsSuccessfully managed all phases of large-scale/global projects and pilots, from scoping and project planning to design, custom development/configuration, testing, training, cut-over, implementation/go-live, and post-implementation/operations support and user adoptionProven experience in successfully engaging Business Leadership towards transformation, defining and elaborating future state business capabilities and needs, and recommending best technology solutions to support the visionAccountable for end-to-end practice management, including strategy, sales, revenue, recruiting, delivery, training and enablement, consulting, and all operational aspectsLed business development activities, leveraging networks and collaborating with sales executives, client service leaders, and other practice leadersOversaw multiple project lifecycles and client engagements by managing presales, engagement managers, project managers, business analysts, technical architects/developers to ensure delivery success in support of revenueUtilized consistent project methodology and resource utilization planning to achieve project and business objectives, with full P&L responsibilityPresidents Club Winner 2017-2019

Indianapolis, In, Us

Topcoder is the world’s largest Crowdsourcing Development, Design, and Data Science Platform, with 1M+ technologists and the community is growing!Served as a Hunter/Evangelist, expanding enterprise crowdsourcing programs for virtual innovation capacity in design, application development, and data science.Enabled global companies to access creative and talented designers, developers, and data scientists worldwide, delivering instant innovation, speed to market, and top-notch results.Proactively identified and developed longer-term global strategies and client initiatives, driving strong ROI through innovation workshops and proof-of-concepts (POCs).Partnered closely with executives to educate, create, and continually improve the strategy and execution of new solutions for business stimulation.Leveraged external marketplace changes and acted on trends to drive growth.Recommended crowdsourcing as a solution for market entry, revitalization, or transformation.Cultivated a performance-based culture that fostered collaboration and excellence.Established thought leadership in the Gig Economy, expanding enterprise crowdsourcing programs and educating stakeholders on the value of virtual innovation capacity.Collaborated to refine enterprise crowdsourcing programs, solidifying the organization as a leading provider.Implemented targeted marketing campaigns to attract enterprise clients and monitored industry trends to drive crowdsourcing innovation.

Minneapolis, Minnesota, Us

As Managing Director, I provided strategic leadership and direction, driving growth, fostering client relationships, ensuring operational excellence, capturing best practices, staying engaged in the industry, nurturing talent, managing finances, promoting organic growth, and building strong partnershipsOversaw end-to-end accountability for the practice, including strategy, sales, revenue, recruiting, delivery, training and enablement, consulting, and all operational aspectsDeveloped and executed a clear vision aligned with Salesforce.com, driving growth and emergence within the partner ecosystemFormed strategic client relationships, building the portfolio and driving revenue by identifying and capitalizing on market opportunitiesEnsured exceptional performance, quality, risk management, and customer satisfaction by maintaining a focus on delivering value and exceeding client expectationsDocumented delivery best practices and developed case studies, enabling the sharing of knowledge and driving continuous improvement across the organizationActively participated in industry forums, events, and speaking engagements, staying abreast of industry trends and positioning the practice as a thought leaderSupported recruiting, onboarding, and leadership development efforts to build a high-performing team and foster a culture of continuous learning and growth.Managed a $20M+ P&L, collaborating cross-functionally to optimize financial performance and ensure the practice's financial healthLeveraged the existing client base, driving organic growth by expanding relationships/ delivering exceptional value to clientsDemonstrated expertise in coaching, collaboration, and cross-functional leadership, empowering individuals to reach their full potential and fostering a high-performance cultureBuilt a strong partnership reputation, particularly with Salesforce.com, through effective collaboration, successful joint initiatives, and a track record of delivering impactful results

Red Bank, Nj, Us

Domain Expert; Seasoned Sales Enablement and Delivery-focused Practice Manager, #1 Services Fulfillment Provider to Salesforce.com Professional ServicesBuilt, enabled sellers, and scaled the Healthcare Life Science line of business, establishing it as the company's most strategically important and fastest-growing practice on a global scale.Transformed how CoreMatrix sold, enabling larger average deal sizes and higher win rates by delivering valuable insights and driving transformational outcomes for enterprise customers.Acted as an executive sponsor for clients on mobile, cloud, and CRM initiatives, resulting in meaningful data, sales enablement, enhanced capabilities, and significant business transformation and growth.Successfully enabled the Sales team in selling strategy, integration, and consulting services for SaaS solutions to enterprise and general business accounts, with a specific focus on Healthcare & Life Science clients.Demonstrated the ability to advise clients on both the business promise and technical aspects of solutions, helping them understand the impact of the broadest and best-of-breed platform on their world.Facilitated strong and profitable relationships with technology providers, partners, and Professional Services to ensure customer success and high user adoption during rollout and customer lifecycle initiatives.Channel and Alliance Management partner to Salesforce.com, fostering collaboration and driving mutual success.

Mumbai, Maharashtra, In

Led the Strategy, Community, and Social Practice, leveraging virtual meetings, web events, video, and social media for engagement, collaboration, and lead generation.Demonstrated expertise in virtual healthcare practitioner digital management, enabling effective patient engagement and remote care.Consulted with pharmaceutical clients, payers, and providers on emerging Healthcare & Life Science issues, guiding the implementation of virtual healthcare practitioner digital management solutions.Developed a strategic roadmap and educational content to drive adoption of virtual healthcare practitioner digital management platforms.Managed marketing, including brand, social media, referrals, events, and direct marketing, to gain customer insights and drive membership within virtual healthcare practitioner communities.Implemented lead scoring and customer segmentation strategies to maximize the effectiveness of virtual healthcare practitioner digital management initiatives.Spearheaded platform development and content calendar for efficient remote patient care in virtual healthcare practitioner communities.Managed multi-channel distribution to effectively engage virtual healthcare practitioners and facilitate digital care delivery.Utilized feedback to drive continuous improvement and enhance the virtual care experience.Analyzed customer feedback, identifying trends and delivering tailored solutions and services.Achieved customer acquisition quotas, engagement metrics, and member retention goals through targeted campaigns and premier content.Planned and managed virtual speaker events, dinners, and education sessions to support knowledge sharing within the virtual healthcare practitioner community.

New York, Ny, Us

Commercialized groundbreaking emerging technology for QR codes, mobile web, apps, CRT, and digital advertising, driving revenue generation and market expansionOversaw all aspects of day-to-day sales, operations, and client services as the Managing Director, providing strategic leadership and seamless support to the GBU (Global Business Unit)Ran the organization as the Managing Director, assuming overall responsibility for the success and growth of the businessStrategically led the organization, including planning and executing an exit strategy aligned with the organization's goals and objectivesRecruited, led, managed, enabled, and developed a high-performing sales and technology team, fostering their professional growth and ensuring their success in leveraging QR codes and other mobile offeringsManaged Agency partner relationships, collaborating closely to achieve revenue projections and maximize business opportunities in the emerging QR code technology marketSuccessfully achieved revenue targets through effective sales strategies and the delivery of high-quality QR code and mobile offeringsDeveloped and executed comprehensive sales plans, leveraging market insights and customer feedback to drive business growth in the QR code technology spacePossessed in-depth knowledge of target audience segmentation in the Pharma/CPG industry, as well as US/global mobile and marketing trends, SEO, and content optimizationShaped the ultimate direction of the business, including pricing, contracting, and roadmap development for future engagements.

Toronto, On, Ca

Directed three commercial e-solution divisions: PDR.net focused on the healthcare professional, Nexcura Patient Messaging and Treatment option tools and PDRhealth for consumer health information. Personally transformed business from print to electronic models – from annual business of 30K to 2.7 million in less than 24 months by introducing market leading digital solutions. Team achieved 9 million in less than two years. Led Sales Team to penetrate National Accounts (large pharmaceutical, biotech, medical device, and consumer goods companies that collectively comprise over 50% of revenues) to evangelize digital solutions and fostered new organizational competencies to support business model. Provided strategic leadership to PDR Key Stakeholders and acted as Digital Subject Matter expert; developed and implemented strategic plans/innovative digital marketing solutions that addressed market opportunities and delivered superior value; elevated and expanded client partner relationships while earning a position of trust on clients' planning and leadership teams Led all sales activities for Healthcare Professional eMarketing initiatives on behalf of PDR Excellence in building targeted business from the ground floor up with premier pharmaceutical and consumer products companies through strategic consulting

Princeton, New Jersey, Us

Led the executive sales team in successfully selling digital CME, training, and content syndication services to pharmaceutical and life science customers, resulting in annual revenue of over $6 million.Charged with driving business transformation and achieving growth in CME sales, leading to the acquisition of new clients, increased profitability, and the establishment of long-standing relationships in preparation for the company's acquisition.Developed sales strategies and managed the National Account Team, leveraging deep scientific knowledge and flexible delivery models to sell customer-centric solutions across a proprietary technology platform.Held full P&L responsibility, overseeing budgets, staffing, resource allocation, compensation plans, and quota levels.

Northbrook, Illinois, Us

Built the Healthcare practice for Start-up Learning Management System and Training Development Company Executive who achieved worldwide sales, market share and enterprise compliance software targets for Pharmaceutical and LifeScience companiesCatapulted Johnson & Johnson fledgling business of $33K annual sales to over $14M in 24 months;Built the FDA ORA Virtual University Curriculum and delivered Investigator TrainingSold outsourced online solutions for all compliance training activities including delivery of infrastructure, learning strategy, curriculum mapping, needs analysis, content, communication and succession planning

Purchase, New York, Us

Managed, motivated, trained and lead national account sales team to drive business performance for the Top 10 Retail Beverage Division accounts with annual profits exceeding $18 million. Aquafina and Twist-N-Go Launch experience.

• Evaluated training needs of the Sales organization and developed proactive learning resources using LMS and experiential learning programs• Acted as a Trusted Advisor to the Sales team and worked closely with Sales Leaders to define and communicate expectations and processes• Ensured collaboration among cross-functional teams for the rollout of new marketing assets as well as product launches, by understanding the needs of the Sales team, delivered those assets and measured their effectiveness to define future content development needs• Designed and developed the curriculum and certification program for the Management Development Programs for the Professional sector within the Johnson & Johnson Family of Companies- including Pharmaceutical, OTC, and Medical/Surgical Sales Teams. • Partnered with product marketing teams to design, develop and deliver amazing enablement assets for the Sales — immersive, digestible, hands-on learning and self-serve training content that demystifies complex products, procedures and health technology- and made it fun and easy for the field to engage• Facilitated, trained and held instructor led and distance based technical training for Johnson & Johnson Sales teams in US and Europe

Masters, Paralegal Studies

Ba, Liberal Arts

Education record

Education record