Donna Mahon Email & Phone Number

Brisbane, Queensland, Australia

• Plan and apply barrier mitigation strategies with tenants at risk of becoming or previously homeless• Achieve daily living and case management outcomes within complex and diverse home settings • Coach and model positive financial literacy, home management, parenting, and health skills• Establish, review and maintain inter-agency relationships that support co-existing barriers• Commended by clients for efficiently achieving results with a respectful, humanising manner

Brisbane, Queensland, Australia

• Seconded to manage a case load of secondary students with learning difficulties: developing strategies that maintained and improved academic and social/emotional outcomes; Mentored teachers on differentiation strategies for students with additional needs and designed lessons; worked collaboratively to result in increased teacher capacity and engagement of over 60 students• Facilitated individual learning support and supportive behaviour regulation as Aide in classroom and workshop settings: working with up to 120 students at a time across years 7 – 12, in academic and practical subject areas• Provided one-on-one tutoring and literacy assessments to students with additional needs and taught essential level skills to improve assessment results and submission rates

Sandgate, Queensland

I worked in a supporting role within a State Government funded back to work project (Skilling Queenslanders for Work). I supported the social health and pre-employment needs of up to 42 adult learners and trade trainees at one time. I delivered social and employment milestones with integrity and professionalism. Delivering project support, logistic and administrative functions included regularly planning and delivering workshops and events, producing resources and communication documents and assisting with recruitment. I initiate and developing stakeholder relationships with community groups, private enterprise and government. Through my support role, I applied my skills in education to build positive relationships with diverse clientele to achieve successful learning, social and employment outcomes. I also monitored and reported on the status of client outcomes, according to project parameters and budgets.

Brisbane, Australia

As a Legal Clerk, I represented and liaised directly with clients and customers, delivering solutions during documentation and end-transaction processes, both in and out of the office. I utilised an in-house customer records management and booking platform and external data processing platforms to accurately process confidential, sensitive legal documentation to State Government registration standards. I also assisted with all administrative processes (in a team setting) relating to over 50 bank and solicitor clients across Queensland. I contributed to office management, notably: improving organisation and resourcing office supplies.

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

Graduate Certificate Of Social Change And Community Development

Bachelor Of Arts/Bachelor Of Education (Bed), Secondary (Honours), Secondary Education And Teaching

Bachelor Of Arts/Bachelor Of Education (Secondary), Social Sciences And English, Honours

Bachelor Of Arts/Bachelor Of Education (Secondary), Social Science And English, Honours

Education record