Donna Fedor Email & Phone Number

Herkimer, Ny, Us

Chesterfield, Mo

• Experience with HEDIS, including gaps in care, auditing, and improvement opportunities.• Experience with Outreach and member engagement.• Experience with multiple EMR systems.

Herkimer, New York, United States

Directly supervises and trains staff. Follow program procedures, treatment plans, ISPs and ensure proper documentation. Direct care duties as necessary, including assisting individuals with toileting, medication needs, illness issues, fire evacuations, or other emergent situations. Complete monthly staffing schedule and Medication pass schedule, order medication and pass medications. Balance ledgers, complete daily, weekly and monthly paperwork and reports.

Utica, New York, United States

Rio Rancho, Nm

Resolve inbound customer inquiries regarding credit accounts Authorizations, opening new accounts, updating customer account record, peer mentoring.

Albuquerque, New Mexico Area

Worked with the HEDIS team to collect member records by working with provider offices and/or hospital facilities via telephone or on-site visits. Identified required data and information, extract and organize this data and entered into a database. Conducted executive level overreads.

Georgia

Conduct medical record review. Review medical records and scan relevant components of the medical record to support audits performed.

Albuquerque, New Mexico Area

Worked with the HEDIS team to collect member records by working with provider offices and/or hospital facilities via telephone or on-site visits. Identified required data and information, extract and organize this data and entered into a database. Conducted executive level overreads.

Albuquerque, New Mexico Area

Albuquerque

Upstate New York

Monitor the safety and well being of the individuals and report issues as necessary.Ensure the accomplishment of individuals’ goals and behavior plans; ensure that the Individual Program Plan (IPP) is implemented and documented.Maintain the timely completion of all records and reports as directed by the Coordinator.Supervise the daily shift operations of the residence.Ensure effective communication of daily work info and expectations.Under the direction of the Coordinator… Show more Monitor the safety and well being of the individuals and report issues as necessary.Ensure the accomplishment of individuals’ goals and behavior plans; ensure that the Individual Program Plan (IPP) is implemented and documented.Maintain the timely completion of all records and reports as directed by the Coordinator.Supervise the daily shift operations of the residence.Ensure effective communication of daily work info and expectations.Under the direction of the Coordinator, maintain site staffing schedules and coverage.Role model appropriate skills and behaviors. Show less

Manage a team of 12-15 reps in a call center. Manage lost hours, employees time clock edits, set up action plans, coach reps on a weekly basis, prepare stats and monthly audits, and conduct weekly monitoring of reps.

Bachelor Of Professional Services, Health/Health Care Administration/Management

Education record