Donna Romine Email & Phone Number

Lewisville, Tx, Us

Lewisville, Texas

Visit Engagement 11/2018 to Current, Member Service Representative 11/2015 to 11/2018

Lewisville, Texas

Part time Floorset and Sales Associate

Lewisville, Texas

Plano, Texas

Customer Service Representative – North America, Mexico & Brazil Sales• Process and analyze forecast, firm releases, discrete orders, change requests and expedites for strategic direct and rep accounts and distributors thru EDI, manual entry and customer websites.• Interface with accounts on quality issues, returns and product change notifications. • Facilitate in problem solving and testing with IT and management on process, system issues and changes.• Work closely with the following: Pricing team to assure new entry & backlog pricing accuracy on a daily & quarterly basis Management & planning on quarter & year-end strategies to assure sales goals are met.

Dallas, Texas

Inside Sales – Americas Sales Operations 2004 – 2009• Inside Sales/Customer Support for strategic high volume accounts and their subcontractor’s working directly with buyers, commodity management, quality and new product introductory teams. • Responsible for compiling and analyzing forecasts, the maintaining and monitoring of all orders worldwide to ensure an uninterrupted supply to all locations which required working closely with planners. • Participated in quarterly business reviews and pricing negotiations with customers, Technical Field Sales and Business Marketing groups. Quoting Specialist 2001-2006• Processed quotes for strategic customers via web-site, ftp site and e-mail and direct communications with customers, inside and outside Sales forces. • Interfacing with other groups within TI helping to establish the best business practices to insure gained market share by providing the best prices in a timely manner.• Dual responsibility of ISR & Quoting Specialist 2004-2006.

Provided Inside Sales/Customer Support to assigned accounts and territories. Direct communications with customers, Distributors and Manufacturer Representatives with occasional off-site travel for participation in scheduled customer business reviews. Interfacing with other departments to analyze and develop solutions and technical support for customer requirements. Extensive product and manufacturing process knowledge and the ability to read blueprints. Strategic Account Sales Coordinator 1993-2001 Customer Service Manager 1989-1993 OEM Sales Coordinator 1981-1989