Donna Sampson Email & Phone Number

Washington, District Of Columbia, Us

Assigned to provide executive support to Deputy CIO for Department of Human Services. Developed and for status reporting, project kickoffs, strategic planning and project tracking. Developed and conducted 20+ training sessions for Lan Admins and users for mobile devices including use of AirWatch, organization policies/procedures and set up. Worked with mobile vendors to purchase, configure and kit 5000 devices statewide. Set up and conducted biweekly status meetings for 100+ Lan Admins. Attended monthly Local Government Agencies to provide status and updates on key projects and initiatives. Conducted statewide testing for device selection. Developed and presented requirements, scorecards and plans for policy tracking software.

Silver Spring, Md, Us

Senior Project Manager in strategic PMO. Led software development project for 3+ releases of 2 applications that manage the certification process for nurses and hospitals. • Managed cross functional teams of business and technology members throughout the full development lifecycle for two accreditations systems. • Conducted joint application design sessions to solicit requirements from business team for customized systems. Developed business and detailed requirements, prototypes and mock-ups for systems. Created visio diagrams of E2E business processes. • Developed strategies for systems, user and regression testing. Developed schedules, mapped processes and designed tools. Developed testing scenarios, managed bugs and changes. • Led weekly status meetings with the business owner and vendors. Maintained issue logs, action registers • Negotiated 50% discount from vendor for development and support services. Developed 6 SOWs for system changes, enhancements and services which tied payments to deliverables, identified SLAs and determined development checkpoints. • Created presentation for weekly status meeting with leadership. Provided status, captured action items, managed issues and identified/mitigated risks.

Baltimore, Md, Us

Contractor reporting to the Director of Business Technology to design and implement project management tools and practices • Led introduction of project management and change management principles to the BT organization. Developed templates for key deliverables and reports. Conducted audit of vendors and contracts. Designed and conducted PM training and brown bags for technical team. Coached team on PM tools and skills. • Designed and managed the multi-phase implementation of Box, which is a content management and file sharing tool. Worked with team to define scope, goals and deliverables. Documented current state, gaps and future state for processes. Wrote strategic plan and presentation. Developed materials for new processes, procedure and application development. Designed and delivered 25+ training sessions of Box, Okta and WebEx. • Documented and refined project deliverables for the development of SharePoint system. Oversaw efforts of vendors to update SharePoint. • Worked with key stakeholders to develop requirements and plans for system updates. Managed internal team and vendors to implement upgrades and changes to systems.

San Francisco, Ca, Us

Managed cross functional teams in implementation of a strategic CRM initiative to provide a single, easy to access account for the museum’s public facing systems. Implemented processes and systems that give a 360-degree view of all constituents. Worked with business owners to link strategic vision, goals and initiatives to project objectives, schedule and outcomes.• Designed and deployed new project/organizational infrastructure to support strategic vision. Established project plans, meeting schedule, roles, responsibillities and project tools.. • Conducted regularly scheduled status meetings with project teams and senior leadership to review progress, mitigate risks and refine plans. Scheduled and co-facilitated 20+ discovery sessions with business users and technical teams to understand current and future processes/systems. Planned and conducted 10+ JAD/discovery sessions to define requirements. • Developed project artifacts including charter, process documentation, responsibilities, project plans and training materials. • Conducted training on meeting, training facilitation, and developing documentation of processes/procedures. • Provided coaching to business leaders on way to enhance effectiveness and improve performance for new roles/responsibilities.. • Designed training strategy and materials for multi-phase roll out of new processes, procedure and application. .

Supported large scale change initiatives for a financial organization and public utility. Worked with senior leadership to define governance and methodology. Developed and maintained project plan, Visio process flows, RACI charts and other project deliverables. Analyzed data to determine trends. Worked with technical teams to define current and future state processes, procedures and requirements. Lead teams of experts to define problem, develop solutions and create project plans.

Mclean, Va, Us

Spearheaded successful consulting engagements through effective resource management, strong leadership and effective client engagement. • Interviewed candidates for positions for MSP client engagements. Onboarded resources. Managed MSP. developed proposals and defined SOWs.• Managed 20+ consultants performing involved in the system implementations and process improvement to better manage distressed mortgages within Fannie Mae.• Conducted weekly team, individual and client sessions to discuss goals, track status, identify resource needs and foster issue resolution for Fannie Mae project. Served a primary interface with client, team and accounting on resolution and tracking of time and billing issues. • Coached employees and clients for performance improvement and issue resolution.

Independent Consultant working in Dallas Texas.1. Conducted screening interviews for project managers and other technical staff to determine proficiency and fit for specific roles in consulting projects. Developed screening tool and interview guide. Provide documented feedback. 2. Project Manager for the first fine art fair at African American Museum. Led teams of volunteers in the planning and implementation of 3 day art show. Conducted weekly team status meetings. Documented status and provided meeting minutes/agenda. Defined organizational structure for team and lead responsibilities. Developed and maintained schedule and project plans for all committees. Worked on marketing, promotions, and all aspects of planning. Interacted with artists, galleries and sponsors. 3. Developed proposals for community centers and federal contracts. Developed schedules. Reviewed to ensure compliance with guidance.4. Provided life coaching to individuals in major life transitions to identify goals, develop strategies and overcome obstacles. Worked with business owners to create plans to meet specific goals and objectives.5. Project manager reporting to PMO Director responsible for on-boarding technical teams to newly established projects. Work with development teams to develop project management infrastructure and deliverables to support strategic direction and goals.

Dallas, Texas, Us

Us

Senior consultant and account manager for large-scale organizational change initiatives for Fortune 500 and government agencies. Led teams through the development lifecycle including responding to RFPs, writing proposals, creating project schedules/budgets and interacted with client managers to insure successful delivery of on-time and in budget solutions.• Program manager for team of employees, consultants and vendors in the design and implementation of PMO for the Maryland State Office of Homeland Security with over $400 million in funding for 15 agencies and 34 specific projects.• Account Manager for Nike, Environmental Protection Agency, and College Summit change initiatives.• Conducted 100+ stand-up training classes in diversity, management skills, total quality management and project management for clients throughout the country. • Coached clients to develop new skills and develop strategy to address issues, risks and resistance.• Engagement Manager for 5-year Mission Oriented Business Integrated Services (MOBIS) contract with federal government. Met monthly with executive team to review team progress and discuss any outstanding issues.

Industrial And Organizational Psychology

Coaching

Bachelor Of Science (B.S.), Social Psychology