Donna Smiley Email & Phone Number

Wayne, Pa

Work with our Inside Sales Team to enter and manage customer orders. Provide Customer Service to our clients and customers.

Wayne, Pa

• Administrative support on the Blue Cross van for Healthcare Screenings at client site• Data entry of health screening results into Excel and importing into a Word document

• Reconciliation of company credit cards using QuickBooks• Process client credit card payments through Authorize.net• Collections for unpaid invoices

• Timely and accurate entry of A/P, A/R, invoicing, customer payments, cash receipts, daily deposits and reconciliation of employee purchases on company credit cards using QuickBooks• Manage all membership and Career Fair enrollment documents• Maintain office equipment• Invoice installment billing for memberships• Process credit card payments through Authorize.net• Data entry in Excel spreadsheets• Collections for unpaid invoices

· Support CEO, COO and Vice President of Sales in daily proceedings as needed· Timely and accurate entry of customer orders, invoices and payments using QuickBooks· Create and generate various financial reports for Accounting Manager· Purchase and maintain office equipment and office supply inventory· Provide support in the shipping area using UPS WorldShip, FedEx online services and Target's vendor program, PartnersOnline.· Arrange for shipment of large orders· Provide phone coverage for customer service and customer orders· Establish company network and maintain computers

· Support President, General Manager and Controller in daily proceedings · Performed general office duties and accounting functions for three divisions ­P&L, A/P, A/R using QuickBooks, invoices, cash receipts, made deposits, reconciled check registers, calculate and prepared various payrolls and distribution of pay by check or cash · Completed monthly billing for 100+ clients and record customer payments for multiple divisions · Managed HR benefits, including completing all new enrollment, changes, and terminations; responsible for review of monthly invoices from all benefits carriers and process all invoices for payment. · Assisted Garden Center Manager in planning and implementing several major mail and newspaper campaigns aimed at existing and potential customers · Use and maintain office equipment and supplies

· Receive and prepare telephone orders for warehouse processing · Draft price quotations, generate invoices and record customer payments

• Provide office support for President and Vice President• Performed AP, prepare checks and reconcile bank accounts using QuickBooks• Draft Agreements of Sale and Letters of Intent for land purchases• Maintain office equipment and supply inventory, including blueprint equipment

· Manage all daily operations, customer relations and schedule service routes · Coordinate and fulfill customer service request · Maintain AR, invoices and tax documents · Complete Wood Destroying Insect Reports for Real Estate transactions · Computerize customers and jobs databases using MS Works and MS Word · Draft job proposals for pest control services

· Collect, sort according to style and bank specifications to facilitate work flow, price, encode customer invoices · Research incorrect orders to determine cause of error · Implement yearly price increase in conjunction with the regional office · Establish updated pricing charts · Provide pricing training to CSR trainees Billing Clerk · Collate debit documents · Pull computer punch cards for computer run to print customer invoices · Reconcile invoices and prepare for mailing Proofreader · Examine proof sheets of bank check documents for accuracy prior to printing

Art Education

Activities and Societies: Flag football, Intramural basketball

Education record